Evidence of meeting #49 for Status of Women in the 41st Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was commissioner.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Sharon Woodburn  Director General, Workforce Programs and Services, Royal Canadian Mounted Police
Michael O'Rielly  Director, Legislative Reform Initiative, Royal Canadian Mounted Police
Catherine Ebbs  Chair, Royal Canadian Mounted Police External Review Committee
David Paradiso  Executive Director and Senior Counsel, Royal Canadian Mounted Police External Review Committee

10:15 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

No. I am the only one who has the authority to make the findings and recommendations. There is only one member, and I'm supported by five public servants.

10:15 a.m.

Conservative

Jay Aspin Conservative Nipissing—Timiskaming, ON

Would you give us a bit of history as to how long this has been in existence and how you were appointed?

10:15 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

The ERC has existed for 25 years. It came out of a study that was done by Justice René Marin in the seventies about the internal work environment within the RCMP. He recommended some pretty big changes to the internal structures, as well as the creation of the ERC, the External Review Committee, and our sister agency, the committee that deals with public complaints.

In the 25 years we have fulfilled that function, I believe I am the fourth chair, and, as I said, I was appointed in 2005.

I began with the committee in 2003 as legal counsel.

10:20 a.m.

Conservative

Jay Aspin Conservative Nipissing—Timiskaming, ON

You mentioned that the Treasury Board guidelines offer an alternative method of dealing with incidents of sexual harassment when both parties can engage in resolution and the complainant has more control over the process. Do you think this type of process will encourage women to deal with incidents at an earlier stage?

10:20 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

I think any change that will promote or assist parties to find a resolution at the earliest possible stage will be extremely helpful and will definitely increase the confidence level for the people who might be thinking of using it.

10:20 a.m.

Conservative

Jay Aspin Conservative Nipissing—Timiskaming, ON

You mentioned the grievance procedure. I'd just like to get a finer appreciation of the grievance procedure you go through.

Can you give us what options are available after a decision has been taken by the committee and the commissioner has made a ruling?

10:20 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

To use harassment grievances as an example, the recommendation could be from the ERC that....

First of all, the grievance could have been presented either by the person who made the complaint at the outset, where the finding was that the allegation of harassment was not established, or by the person who was found to have harassed. It could come from either party. Our recommendation to the commissioner, after our review, would be to either allow the grievance or deny the grievance—keep the decision as it was at the outset.

In our review, we looked at what was decided, but we also looked at how it was decided. We looked at the process to see if it was fair. For example, if in a harassment grievance we found that the process wasn't followed, we would recommend to the commissioner that he accept our finding, and in that case he would send the matter back to be dealt with properly. That would be an example of an outcome.

10:20 a.m.

Conservative

Jay Aspin Conservative Nipissing—Timiskaming, ON

I have one more quick question, if I may, Chair.

Could you give us an idea of how this body is appointed?

10:20 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

I am a Governor in Council appointment. There was a selection process. The post was advertised. I was interviewed.

Actually, in my first appointment, I also appeared before a parliamentary committee after it was recommended that I be appointed.

10:20 a.m.

NDP

The Chair NDP Marie-Claude Morin

Back to the other side.

Ms. Hassainia, you may go ahead for five minutes.

November 20th, 2012 / 10:20 a.m.

NDP

Sana Hassainia NDP Verchères—Les Patriotes, QC

Thank you, Madam Chair.

First off, thank you for your presentation.

Second, Ms. Ebbs, you referred to the importance of reaching a resolution in a harassment case fairly quickly. Could you tell us what kind of process you have in mind and who would be responsible for administering it?

10:20 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

The policy of the Treasury Board Secretariat includes certain processes. The parties can access a type of mediation mechanism. That is an informal resolution measure. Throughout a process like that, I would say, in harassment cases, it is always preferable for the parties to have the support of an expert, a facilitator, or someone with those kinds of skills. I believe this strategy can genuinely work and benefit both parties in all types of disputes.

As for attempting to resolve the dispute as quickly as possible, as I see it, that is paramount. The goal is to have processes that not only work well, but also have the acceptance of members. That is the way to achieve a healthier and fairer workplace.

10:25 a.m.

NDP

Sana Hassainia NDP Verchères—Les Patriotes, QC

Thank you.

Earlier, you had some recommendations for training that members should take to prevent harassment, sexual harassment specifically. Could you comment on the type of workplace training you would recommend?

10:25 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

Of course, though it is a bit outside my area of expertise. I listened to the answer given by the people at the RCMP. According to them, harassment training, possibly even mandatory training, is a major component of their initiative. As for the delivery methods, I don't know enough to answer that part of the question adequately.

10:25 a.m.

NDP

Sana Hassainia NDP Verchères—Les Patriotes, QC

Someone asked a question earlier, but unfortunately we ran out of time before we could get the answer.

Would you be able to provide us with information on the response time in cases involving sexual harassment grievances? Do you have that information? Is it tracked?

10:25 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

No, I can't give you an answer because we see so few sexual harassment cases. I don't have an answer for you.

In more general terms, I can say that harassment grievance cases usually take longer than others because of the complexity of the facts. Often, the points raised are also more complex.

10:25 a.m.

NDP

Sana Hassainia NDP Verchères—Les Patriotes, QC

You can't discuss it now because you don't have the figures? Do you have them somewhere? Could you provide them to us later?

10:25 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

I will ask Mr. Paradiso to take that.

10:25 a.m.

Executive Director and Senior Counsel, Royal Canadian Mounted Police External Review Committee

David Paradiso

We can attempt to find them. The difficulty is in isolating those sexual harassment cases, because we don't identify them specifically. We don't track them, so we have to go over our cases and then identify how long they've taken.

10:25 a.m.

NDP

Sana Hassainia NDP Verchères—Les Patriotes, QC

Very well.

Unless I am mistaken, the committee reviews grievances and makes recommendations to the commissioner. But the commissioner is not required to consider them. So what is the point of making recommendations? Is there no other way to ensure follow-through?

10:25 a.m.

Chair, Royal Canadian Mounted Police External Review Committee

Catherine Ebbs

Under the current system, our role is to submit recommendations to the commissioner. However, the RCMP External Review Committee's history has shown us that our recommendations have the potential to influence the way the RCMP approaches certain issues. That is something we have observed.

Whether it's a recommendation or a binding decision, what matters is that the external review process be well-respected and sound. That is the underlying principle.

10:25 a.m.

NDP

The Chair NDP Marie-Claude Morin

Thank you, Ms. Ebbs.

We have one last five-minute chunk for questions. We will wrap up with Ms. Young, or is it Ms. Bateman?

I think you are going to share the five minutes.

10:25 a.m.

Conservative

Joyce Bateman Conservative Winnipeg South Centre, MB

Yes, we would like to split the time, if you don't mind.

10:25 a.m.

NDP

The Chair NDP Marie-Claude Morin

No problem.

10:25 a.m.

Conservative

Joyce Bateman Conservative Winnipeg South Centre, MB

I will just take part of the time because we both wanted to have the chance to ask you a question.

You clearly have a lot of experience in this, and I'm delighted to hear that you're going to be consulted on a variety of levels as people re-examine their approach.

The comment was made earlier, and I forget which one of our colleagues spoke to the difference of management and leadership. It has always been my experience that a good manager is a leader, and this really is a leadership issue, in my view.

Could you speak to that? Do you have some views that you would like to share with your key clients?