I think it's fair to say that over the last year, starting in February 2009, when were completing implementation of the last phase of SMS for major airlines flying into Canada, and since I have really paid more attention to this specifically, we have heard many complaints from our inspectors. Many of them were saying that we had perhaps not paid enough attention to what they had been saying. Since the fall we therefore decided to pay more attention and listen more carefully to what our own inspectors and our own internal unions had to say. We have over 800 inspectors in aviation and over 1,500 inspectors in the safety and security group, and our workforce has to buy into SMS.
When we were listening to those comments in the past, I guess we had thought the inspectors were opposed to the concept of SMS, but by listening to them and having a dialogue with them, especially over the last few months, we realized that was not the case at all. All our inspectors do buy into the concept of SMS, but they do have difficulties with some aspects of its implementation. This is why we have made changes to the implementation of SMS.