Thanks very much. I'm very happy to be here today.
We've been hearing a lot about Canada Post from small and medium-sized businesses that are members. At CFIB we have 109,000 small and medium-sized companies spread across Canada in every province and in two of the three territories. This has been a fairly hot issue with our members, particularly on the pricing side of the equation.
Hopefully some survey data we recently collected has been distributed to you. I have to say our staff at CFIB was right on the money and had done an extensive research survey poll of our members, with 8,000 small business respondents just over September and October of this year, so we have very fresh data on our members' views about Canada Post, and some of it may surprise you.
If we look at the third page in my deck, it shows that 40% of small and medium-sized firms send 50 or more pieces of letter mail per month and there are very few that don't use—