Thank you, Mr. Chair.
I want to thank the witnesses for joining us this morning.
I want to thank them for their very poignant remarks. It was also disturbing to hear them describe what they experienced on their journeys. It's unbelievable that, in 2024, passengers with accessibility needs can't get better service.
Mr. Lepofsky, you have been through a whole range of situations. I don't need to go into all your difficult experiences. I'm very disappointed to hear that they took place. I apologize on behalf of the government.
That said, can you share the simplest way to address this issue? Many measures should be taken. However, I would like you to identify a measure that could make a difference right now. You spoke of one‑stop service. Would this be an ideal solution?
You said that you had 19 recommendations. Did you base them on all your travel experiences, both in Canada and abroad?
Could you elaborate on this?