I would say that there are things that we've talked about today that will take time. In the short term, focus on education to create consistency. We have consistent safety announcements on every flight. We can all probably say them off by heart. We do not have a consistent experience when we go up to a check-in desk.
I will very quickly tell you about my flight this time. In Kelowna I was told that I couldn't take my chair on the plane. It was dangerous goods, because I couldn't remove the battery from it. That's just absolute hogwash. When I got to Calgary, where I switched planes, I was asked to drop my wheelchair at the elevator and then walk onto the plane—walk down that whole runway tunnel that you have to go through.
I think on the lack of consistency, what could be created by education could turn a lot of the issues—not all of them, but a lot of them—around in a pretty short time. We can do it for safety announcements. Let's do it for disabled people.