Thank you, Mr. Fenton. That pretty much answers my question.
My next question is for Mr. Lupien.
I heard you speak earlier on all sorts of subjects. I'm glad you could join us today. I'm glad it was possible for you to take part in the committee's work, because I really wanted you to do so.
I'd like to hear your views on a subject that you didn't talk about, but that several witnesses did. According to many, it is important for people with disabilities to be taken care of, from the moment they arrive at the airport to the moment they are seated on board the aircraft. At present, there are sometimes gaps in care, and people don't know what's going to happen to them. Some also experience frustration when they have to repeat and re-explain their accommodation needs.
In your opinion, would it make sense for care to be provided by the same person, from start to finish?