Mr. Speaker, I am not going to comment on the hon. member's riposte. I will simply continue to focus in on the things that the bill does, the things that we as a committee agreed to do.
The big beneficiaries of Bill C-11 are of course not only those in the transportation industry but Canadians across our great country.
The Standing Committee on Transport, Infrastructure and Communities heard from a wide range of witnesses, as I mentioned earlier. We studied the legislation in detail and considered a wide assortment of amendments from both the government and the opposition parties.
For Canadians, transportation is a vital aspect of daily living. Indeed, railways and ships were critical in building our country. Most of the opposition's proposed amendments were, I believe, put forward in the best spirit of non-partisanship with a view to improving the bill and making better legislation. Very few suggested amendments were posited for the opposite intention.
Perhaps it is best to start from the beginning and review how thorough the committee's analysis of Bill C-11 was.
Every effort was made to study the potential impact of the bill upon all the relevant stakeholders. In addition to the Minister of Transport, Infrastructure and Communities and officials from Transport Canada, witnesses included representatives from the Canadian Transportation Agency, the Air Transport Association of Canada, the Travellers' Protection Initiative, and citizens groups from across Canada. In fact, there were citizens from the riding of Burnaby—New Westminster, whose member spoke up just a few minutes ago.
The large majority of the witnesses supported the bill, or specific provisions of the bill, and encouraged its quick passage. Many witnesses sought improvements to the bill to make it work better. Based on the testimony from witnesses, I am pleased to note that the committee presented and accepted a number of amendments, which I believe strengthened the bill. I thank the committee members for taking the opportunity to hear from witnesses and for their thorough review, due diligence and cooperation in improving the bill.
Let me summarize the main amendments.
First, we addressed transportation policy. Our aim was to simplify and modernize transportation policy in Canada. The policy statement provides broad guidance to the development of transportation policy programs and direction to the Canada Transportation Agency and the courts in resolving disputes.
The amendments to Bill C-11 will strengthen references to safety, security and sustainable transportation and improve the language that pertains to the role that transportation rates and conditions play.
We also believe that reducing the number of permanent members of the Canadian Transportation Agency from seven to five and locating them at national headquarters, instead of across the country, makes good common sense. It saves taxpayers' dollars and it does not rely on unnecessary travel.
In the bill, we also addressed mediation. The committee has shortened from 60 days to 30 days the period in which mediation needs to take place. The purpose of this was a general agreement that transportation in a country as large as ours is a vital component of daily living. Transportation is not only in the national interest; it is often the national interest.
Disputes often have a profoundly negative impact on the lives and jobs of thousands of Canadians who rely on the transportation sector for food, clothing, merchandise and supplies of all kinds. We as a committee believe that it is in the national interest to resolve transportation disputes in a timely manner.
We also addressed the whole issue of reporting, of making sure that the Ministry of Transport reports on a regular basis and in an effective manner. We have proposed that the current annual reporting by the minister on transportation activities be replaced with a major report every five years.
The chief difficulty with data management is not so much its collection but its analysis. The data must be appropriately assessed in order to justify its gathering. Furthermore, it is environmentally responsible to find ways of using less paper and to find alternative ways of disseminating the information through the website.
The requirements for annual reports for transportation were put in place in 1987. Those provisions have never been updated. After some 20 years of experience, it has become very clear to our government that trends in transportation are more easily detected when reports cover longer periods of time. With that in mind, we introduced a five year reporting requirement, and the committee agreed to that.
That said, the committee also amended the bill to maintain the annual reporting requirement, the only change being that in the future the report will provide only a cursory review of the state of the transportation industry, leaving the comprehensive analysis for the more significant five year report.
We also addressed the issue of mergers of different transportation companies. We have existing provisions that relate only to airlines. By changing these and expanding them, we are covering all modes of transportation.
This will require the minister to consult with the Competition Bureau and send a recommendation to the governor in council on whether or not to approve the proposed merger and, if appropriate, what conditions would apply. Again, we believe that this would be in keeping with the best interests of all Canadians. For example, if a merger adversely affects access to transport in a given region of the country, then that is going to be a factor that the minister may want to consider.
Many sectors of the transportation industry are served by a small number of enterprises. Mergers in these sectors may raise issues of regional and national interest that fall beyond the scope of reviews conducted by the Competition Bureau.
A new merger and acquisition review process will cover all transportation undertakings over a certain threshold level of assets and revenues. The process we are proposing will involve, first of all, that applications for mergers would be required to address specific issues set out in review guidelines. If the proposal also raises sufficient public interest issues related to national transportation, the minister could appoint a person to review the proposed transaction. Finally, any proposed merger would result in one government decision, to avoid duplication. Public interest concerns would be addressed by the minister and competition concerns by the Commissioner of Competition.
The amendments to Bill C-11 will also require the minister to publish guidelines on information related to the public interest that must be included in the notice given to the minister by companies proposing a merger. The amendments will also require the minister to consult with the Competition Bureau in developing these guidelines.
We also addressed the whole issue of air complaints: consumers who are using the airlines and have beefs. As we know, many Canadians travel long distances and use air travel to do that. The industry's growth has resulted in an increasing number of complaints.
However, even if complaints are properly addressed by the airlines, it is incumbent upon the industry to keep a record of what these complaints were and how they will be or were addressed. A lesson is learned only if the action taken to rectify the complaint is duly recorded and available for use again.
Therefore, the committee added a requirement that in its annual report the agency must report the number and nature of complaints filed with the agency for each carrier, how the complaints were dealt with, and systemic trends that the agency has observed.
Complaint letters sent to the agency now increasingly relate to matters within the agency's core regulatory functions, such as the reasonableness of the terms and conditions of flights. With the recent implementation of the air travel complaints program, the agency has successfully demonstrated that it can address the need to respond to travellers' complaints, allowing agency staff to continue to respond to complaints in an informal manner. The agency already publishes information regarding many important airline consumer issues in its annual report and on its website.
We also addressed the issue of airfare advertising. The committee added this requirement. Arguably, no other form of transportation contains as many hidden expenses as does air travel. Bill C-11 requires airlines advertising airfares to indicate all fees, charges and surcharges, to allow consumers to readily determine the cost of their flight.
We also addressed railway noise, something that was of great concern to communities across the country. We believe we have introduced complaint mechanisms and mediation processes that will address this.
In short, committees often represent the best of the parliamentary process, whereby members from different political parties work together to improve legislation. That is what the committee did in this case. We believe we have done this and that is why it is time to move the bill forward.
Stakeholders are interested in the passage of the bill. They have been patiently waiting for the bill to become law. We are now one step closer to doing that. I encourage members of the House to support the amended bill.