Fairness at the Pumps Act

An Act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act

This bill was last introduced in the 40th Parliament, 3rd Session, which ended in March 2011.

Sponsor

Tony Clement  Conservative

Status

This bill has received Royal Assent and is now law.

Summary

This is from the published bill.

This enactment provides for the imposition of administrative monetary penalties for contraventions to the Electricity and Gas Inspection Act and the Weights and Measures Act. It also provides for higher maximum fines for offences committed under each of those Acts and creates new offence provisions for repeat offenders.
The enactment also amends the Weights and Measures Act to require that traders cause any device that they use in trade or have in their possession for trade to be examined within the periods prescribed by regulation. That new requirement is to be enforced through a new offence provision. The enactment also provides the Minister of Industry with the authority to designate persons who are not employed in the federal public administration as inspectors to perform certain examinations.

Elsewhere

All sorts of information on this bill is available at LEGISinfo, an excellent resource from the Library of Parliament. You can also read the full text of the bill.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:40 p.m.


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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Mr. Speaker, my colleague raises an extremely good point. I seem to remember hearing about the 2¢ on diesel but I have not seen it enacted. I am forced to conclude that perhaps it was one of those many promises, including the 85¢ promise, which goes back about six years, whereby if gasoline went over 85¢ the GST would be removed from the price of gasoline.

Perhaps the government might be able to shed some light on what happened to those promises, which would have served the consumer a great deal more than Bill C-14, which is nothing but a sorry excuse for the government to try to look like it is on the side of the consumer.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:40 p.m.


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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, my question for the member has to do with ambient temperatures.

A number of years ago, I had a constituency complaint and the basis of the complaint was that people got more gas in their tanks in the morning when they filled up because the temperature was poor, whereas, in the afternoon, because gas expands with the heat, people got less when they filled up.

I wonder if the member can answer as to how that will impact the ambient temperature issue as far as the measurements that the inspectors are planning to take, because there has to be some kind of reconciliation here between ambient temperatures and how the gas is measured.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:40 p.m.


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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Mr. Speaker, the whole delivery in terms of volume of gasoline is predicated on certain conditions. In terms of temperature it is based on 15° centigrade. Therefore, if it were 15° centigrade at sea level, there would be a certain volume, but unfortunately most of the time the temperature is not 15° centigrade. In fact, on average in the country it is minus 6° or something like that. Therefore, there has to be a compensation that is done and that compensation is based on temperature and it is supposed to adjust the volume. As the member quite clearly said, when liquids or gases get cold, they compress and when they get warm, they expand, so that changes the volume.

One can only hope these pumps are making that correction based on the actual temperature. This assumes that is part of the process.

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October 25th, 2010 / 3:45 p.m.


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Liberal

Scott Andrews Liberal Avalon, NL

Mr. Speaker, I commend my hon. colleague for his views on this legislation. I would like to ask one question. It might not be related, but when we talk about gasoline, it gets everyone's emotions up and running.

When we look at regulations across the country, it is different from province to province and region to region. Sometimes it is unfair that one part of a province or a region has to pay a certain price and then it is totally different in another place.

Could he comment on regulation and how we could address some of these concerns?

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:45 p.m.


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Liberal

Marc Garneau Liberal Westmount—Ville-Marie, QC

Mr. Speaker, regulation is a complex issue that touches both the provincial and the federal. On the federal component, for example, on the excise tax, we will remember that a far-sighted Liberal policy was enacted some time ago under Prime Minister Martin to take some of that excise tax and use it for infrastructure projects. That was applauded by many Canadians.

Regulation is an area for which the federal government has a responsibility. One of the concerns it should have is to deliver the best and lowest price to the consumer. It is not entirely within its responsibility, but it is part of its responsibility. As I mentioned in my presentation, things like the competitiveness of refineries to again stimulate greater competition are the kinds of issues the federal government should look at so ultimately the consumer is the one who benefits from it. This bill tries to suggest that retailers, to use the Minister of Industry's wording, and I cannot remember it exactly, are somehow out to gouge the consumer, which is not the case.

There is some constructive work that the federal government can undertake to make the price of gasoline as low as possible, and I would encourage it to do that.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 3:45 p.m.


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Bloc

Robert Bouchard Bloc Chicoutimi—Le Fjord, QC

Mr. Speaker, as the Bloc Québécois industry critic, I had an opportunity to follow progress on Bill C-14 in the spring and to hear testimony at the committee meetings.

Bill C-14 amends the Electricity and Gas Inspection Act and the Weights and Measures Act.

Although the bill has not generated a lot of controversy, nonetheless, overall, it could have gone a lot farther.

In fact, that is why my colleague from Shefford introduced Bill C-452. That bill is particularly important given that Bill C-14 still does not allow the Competition Bureau to conduct inquiries on its own initiative.

My colleague therefore introduced Bill C-452 to give the Competition Bureau more teeth, so it can initiate inquiries on its own initiative.

It still has to wait for a complaint before undertaking an inquiry. This is a classic response from the Competition Bureau: a complaint has to be filed in order for an inquiry to be started. As a result, Bill C-14 still does not address one of the major issues, the appearance of collusion in the oil industry.

Although the Bloc Québécois expressed support for the bill, as I said in my last speech in the spring, that does not mean that it is sufficient. Moreover, the clause-by-clause consideration of the bill did not result in many amendments. The amendments that were made related more to secondary issues. Personally, I think that even though the bill does not have as many teeth as we would have liked, it is hard to be against motherhood, particularly when we are trying to provide better protection for the public.

Even though we think it is in fact high time to make changes to the Electricity and Gas Inspection Act and the Weights and Measures Act, Bill C-452 could give the Competition Bureau tools for battling companies that might want to profit from their dominant position in the market to rip off consumers.

The good thing about Bill C-14 is that from now on, the onus will be on the trader to prove they are not guilty. As well, there may be additional penalties if the trader continues to operate in violation of the law.

But what is more important, to my mind, is that the law will allow the names of offending businesses to be posted and announced publicly. In an area like gasoline sales, if a trader is convicted, we can bet that the retailer will want to remedy the situation quickly. Information moves fast in social media and neighbourhoods, and there are also service stations in various locations, on almost every corner, and so it will be easy for consumers to switch from one business to another when they see that the retail price of gas is higher in one location.

In addition, the amendment to the Weights and Measures Act will allow for much higher fines for offenders. Under the new provisions of the act, inspectors appointed by the government will be authorized to enter premises that they have reasonable grounds to examine and to seize or detain anything in the place, to use any computer or communication system in the place and to prepare a document based on the data. They may also prohibit access to the place and require that faulty equipment be shut down.

Bill C-14 is not intended to instill fear in traders, but rather to make improvements to legislation that no longer meets modern standards. It is quite appropriate in 2010 for inspectors to ensure that consumers are not being shortchanged.

In my last speech in this House on Bill C-14, I remarked that in committee certain questions would be asked regarding things that we would like to see included in this bill.

It is a tremendous opportunity for us as parliamentarians to give the bill some teeth and allow the Competition Bureau to launch inquiries of its own accord.

For a number of years, we have also been calling for a petroleum monitoring agency, which would closely monitor gas prices and tackle any attempts at collusion or unjustified price hikes. The Bloc Québécois is not coming up with anything new here. For years now, we have cited the recommendations in the November 2003 report of the Standing Committee on Industry, Science and Technology.

The federal government has never done anything to assist consumers in this area, and it has to some extent let the opportunity to institute a petroleum monitoring system slip by. In spite of this, I reiterate that this is a step in the right direction.

Setting aside Bill C-452, the Bloc is convinced more than ever that the industry must contribute its fair share. With the skyrocketing rise in energy prices and oil companies’ profits, we are witnessing a real across-the-board economic bloodletting for the benefit of the oil companies. The overly generous tax benefits for oil companies must end.

We need to be prepared because by 2012, 11 car manufacturers intend to put about 30 fully electric or rechargeable hybrid models on the market. These cars will be more reliable and fuel-efficient and cost much less to operate than gasoline-powered cars.

I do not want to stray from the objectives of Bill C-14, but for the Bloc Québécois, any discussion on oil consumption absolutely must include a genuine plan and restructuring of the sector that focuses on achieving the following three things.

So once again, here are the three steps that must be taken in order to have legislation that truly has more teeth: first, the oil industry needs disciplining, and this can be achieved by way of a tougher Competition Act. Second, the oil industry must contribute by being made to pay its fair share in taxes. Lastly, we need to reduce our reliance on oil by, for instance, providing incentives to consumers to encourage them to buy electric cars.

We must be prepared, because electric cars will be available soon enough. So we should offer assistance for municipalities to install charging stations. We should also do further research on the batteries of these future vehicles so that they keep their charge longer.

We must implement better measures to prevent fraud, as proposed in Bill C-14. Having measures like these and a comprehensive action plan will enable us to come out on top.

In conclusion, I will briefly present the position of the Bloc Québécois.

The Bloc Québécois supports Bill C-14 in principle. However, this bill does not directly address the problems of collusion, such as the problems that recently came to light in Quebec, nor does it provide ways to effectively predict sudden increases in gas prices.

Therefore, the Bloc Québécois believes that we still need to look at ways to effectively address rising gas prices through Bill C-452, which we introduced.

In addition, the Competition Act still does not allow the Competition Bureau to conduct inquiries on its own initiative. A complaint must be filed, because if there is no complaint, the Competition Bureau does not take action, does not do anything.

The Bloc Québécois is also calling for the creation of a petroleum monitoring agency to closely monitor gas prices and to deal with attempts to collude and with unjustified price hikes.

That is the Bloc's position. I want to repeat that in principle, we support Bill C-14, which we are debating today.

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October 25th, 2010 / 4 p.m.


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NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

Mr. Speaker, I am rising to speak to Bill C-14. The short title is the fairness at the pumps act. One would presume that fairness at the pumps refers to consumer protection and that we are talking about fairness to consumers generally.

Although there are some good measures in the bill, I would say that, generally speaking, consumers are at risk in any number of areas. The NDP has consistently called for a number of initiatives to protect consumers more broadly. These initiatives include having a minister responsible for consumer affairs; strengthening the Competition Bureau, tackling credit cards independently, not just through voluntary measures that credit card companies put in place; putting health and safety measures in place that protect consumers from imported goods; and finally, improving labelling so that consumers know when they are buying genetically modified products.

With respect to fairness at the pumps, I think this is a small measure to adopt in attempting to protect consumers.

I want to place the reason for this legislation in context.

Back in May 2008, an article called “Hosed at the Pumps” appeared in the Ottawa Citizen. The article said that the federal government was aware that there were any number of violations at the pumps. It stated, “A Citizen investigation shows that between Jan. 1, 1999, and Aug. 28, 2007, nearly 5% of gas pumps tested in Canada—about one pump in 20—failed government inspections by dispensing less fuel than they should”.

This relates to consumer fairness in that Canadians were going to the gas pumps and paying more for the product, because they did not receive the amount that they should have received.

The article goes on to state:

And while some faulty pumps give out more fuel than they charge for, more often than not it is consumers--not the retailers--who get hosed, government inspection records show.

The problem of faulty pumps appears to be an industry-wide phenomenon. About 30% of all gas vendors tested have had at least one pump flunk an inspection by shortchanging consumers, according to the inspection reports.

There is a lot more detail here, but I want to go on a little further in the article. It said that sometimes consumers are shortchanged, sometimes they get a benefit; there are fluctuations, and there is a limit set for acceptable fluctuations.

The article further states:

The small fluctuations might be less of a concern if the measurement errors evened out. In theory, consumers who come up short on slow-running pumps should be balanced by those who benefit from extra gas from fast pumps.

But the inspection reports reveal a puzzling trend: Canadian consumers are squeezed by faulty pumps far more often than vendors. When a gas pump fails a measurement test, 74% of the time it is the motorist who is disadvantaged by the error, and not the retailer, according to the inspection data.

Odder still, the results of pump inspections in the U. S. seem to run counter to the Canadian numbers. Newspaper reports on state government inspection of gas pumps suggest that consumers and retailers in the U.S. tend to be affected by pump errors in roughly equal proportion, with motorists getting a slight advantage in some states.

Not so here in Canada. Here, consumers end up on [the] short end of the nozzle three times as often as retailers. “There is no realistic possibility of these errors being so slanted against consumers just by chance,'” said Richard Shillington, a statistician with the economic consulting firm Infometrica, who reviewed the numbers on behalf of the Citizen.

“It's off the scale. It's one in billions,” he said of the odds of this happening. “But that does not mean,” he adds, “that the errors are necessarily attributable to unscrupulous vendors. There could be procedural or mechanical reasons that would make more pumps run slow rather than fast.”

In the article's conclusion it states:

By using the most conservative figures, pumps that fell outside the tolerance zone would have shortchanged consumers by at least $17 million annually if projected across the entire industry. At the same time, however, fast pumps would give out $8 million in free gas. On the small percentage of pumps outside the tolerance zone, consumers would come out about $9 million behind.

That was in 2008.

We are now at the end of 2010, and we are still looking at legislation that addresses fairness at the pumps.

I want to touch on the response to that report. The article refers to government inspections carried out between 1999 and 2000. For a number of years, government inspections continued to demonstrate that Canadian consumers were being short-changed at the pumps.

It is 10 years later, and we are talking about these old numbers, and we are finally dealing with legislation in the House. That is unacceptable.

I want to acknowledge the good work that the member for Windsor West has done on this. He has been on this file for a number of years. Whether it is gas prices or the unevenness of measurements at the pump, he has been looking into what is required for consumer protection.

Bill C-14 is an act to amend the Electricity and Gas Inspection Act and the Weights and Measures Act. The short title is “fairness at the pumps act”. According to the legislative summary, the aim of the bill is to amend certain provisions of the Electricity and Gas Inspection Act and the Weights and Measures Act to provide greater protection for consumers from inaccurate measurements at gas pumps and other measuring devices.

The bill seeks to achieve this objective by introducing administrative monitoring policies for contraventions under the acts, increasing maximum fines for offences, introducing a new fine for repeated offences, introducing mandatory inspection frequencies for measuring devices, and proposing the appointment of non-government inspectors to be trained and certified by Measurements Canada to conduct mandatory inspections of measuring devices.

I want to talk a little about the administrative monitoring policies. Many see this as progress. The administrative monitoring policies allow for a more flexible and proportionate response to instances of non-compliance. There are varying degrees of these classifications, from minor to serious or very serious, with specified maximum penalties for each level. It allows for a rapid response to these violations, as opposed to having to go through the process of laying criminal charges.

Bill C-14, proposes to increase the accountability of retailers for the accuracy of their measuring devices by requiring them to have their devices inspected at regular intervals. Mandatory inspection frequencies, which are common in the majority of industrial nations, for example, France, Germany, and most U.S. states, are proposed for measuring devices used in eight trade sectors: retail petroleum, downstream or wholesale petroleum, dairy, retail food, fishing, logging, grain and field crops, and mining. Other sectors will be added to this list in the future, depending on the results of stakeholder consultations.

There is much more in the bill; this is a brief summary of some aspects of it.

I want to touch on the use of authorized private sector service providers. We are going to see a shift as a result of having private-sector inspectors carry out these inspections. The government has said that this is partly because it is going to increase the number of inspections required.

The NDP feels strongly that inspections need to be done in house with government workers. In this way, we have an arm's-length, non-interested party performing these inspections.

Under this fairness at the pumps act, the Minister of Industry will have the ability to appoint non-government inspectors of authorized service providers to perform inspections. This will allow Measurement Canada to use its resources strictly to enforce its mandate.

The mandatory inspections could be conducted by authorized service providers. The Measurement Canada inspectors will continue to assess marketplace performance through independent inspections, respond to complaints of suspected inaccurate measurements, and perform follow-up inspections of authorized service providers to ensure that they are doing their jobs correctly.

The Measurement Canada inspectors will be solely responsible for enforcement actions. Fees for the independent inspection services would be determined by market forces, ensuring that there is competition in the marketplace and that retailers will be charged fairly for these services.

It is estimated that the number of annual gas pump inspections would increase from 8,000 to approximately 65,000.

Although there would be more inspections, they will be carried out within the private sector and one would question the impact on the retail sector itself at having to pick up the cost. According to this, these fees will be determined by market forces. That sounds like something that could cause some problems for some in the retail sector.

The NDP has raised a couple of problems with the bill. I know the member for Windsor West attempted to make some amendments at the committee stage of the bill and was not successful. The problems the member for Windsor West has identified are the privatization of the inspection service by mandating frequent inspections that must be carried out by the newly created authorized service provider private companies. Mandating private inspections will now increase from 8,000 per year to 65,000. I did talk about what that impact might be on the retailers.

There is no ombudsman office to evaluate problems or investigate complaints. This is a very important aspect that we have been on record about, and I will talk about when we first raised that. There is no refund or compensation for consumers who are ripped off and no refunds or restitutions on the taxes collected in the phantom gasoline purchases.

On these last two points, since 1999, we know consumers have been overpaying in a significant number of cases. However, how do we go back to consumers over 10 years and say that they overpaid their gas bills for the last 10 years? There is not even any recognition of that and there is no acknowledgement as well on the taxes that were collected on these so-called phantom gasoline purchases. We have had people paying more at the gas pumps and the government has been collecting taxes on phantom gas. Therefore, we have other problems with the bill.

In April, the member for Windsor West called on the government to take immediate action. He said that gas pump problems were exposed more than two years ago by a media investigation and the government waited far too long to respond. He said the government was allowing the thieves to keep what they stole over the past few years. The member for Windsor West is very passionate about this file.

He went on to say:

What is outrageous is that the government potentially collected taxes from consumers who were paying for phantom gasoline....The question that must be asked is whether the government earned tax revenues from this short-changing of Canadian motorists and, if so, how much?

To make matters worse, the “Fairness at the Pumps Act” will further remove the federal government from the inspection process and will essentially allow the oil industry to police itself.

We have seen this in other cases. The do-not-call list comes to mind, where the industry was policing itself. We have seen how ineffective that has been in terms of monitoring that list. We have little faith that turning this over to the private sector is going to ensure that not only are retailers protected, but that consumers are protected as well. I absolutely support the member for Windsor West calling for these inspections to be carried out with government employees.

In 2008, which is how long New Democrats have been raising this, during a question period exchange, the member for Toronto—Danforth raised the issue around this report. In his question he said:

—the Ottawa Citizen has reported that one in twenty pumps is not correctly calibrated and that consumers are paying the price. In addition to shortchanging people at the pumps, the big oil companies are not even giving people the gas they paid for. At $1.30 a litre, every cent counts. When will this government create an ombudsman position to protect consumers from the big oil companies?

The minister of industry at the time came back and said a bunch of other things that did not do much around answering the question, but he did say they would not be creating the position of ombudsman.

Although the act does put in place some measures, it simply does not guarantee the kind of protection for which New Democrats have called. One would wonder why we have not seen this ombudsperson who would give Canadians a bit more faith that their interests were being well looked after.

Perhaps we will not get one because people are afraid of what the ombudsperson will speak up about. We have seen this with Veterans Affairs. The ombudsperson has done a very good job, is well respected by veterans, but his term will not be renewed. If we do not get an ombudsperson around consumer protection, is it because people are afraid we would get a very good ombudsperson who would speak up and protect consumers?

It makes no sense that those kinds of things are not included. They would give Canadians more confidence.

Because we were unable to get the amendments we were looking for at the committee stage, New Democrats simply cannot support the bill without some of those other measures and protections in place. Therefore, we will be voting against it.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:15 p.m.


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NDP

Jim Maloway NDP Elmwood—Transcona, MB

Mr. Speaker, for a number of years the government of the province of Manitoba had a random inspection system for cars. If people owned their cars over a 10 or 12 year period, they would probably be called in by government inspectors once every 6 or 7 years. Manitobans trusted that system because they trusted the government inspectors, and there was no charge to it.

In 1995 the Conservative government of Gary Filmon turned it all over to private garages. What happened? Entry level cars doubled in price. No one could buy a car for $300 anymore, it was $1,000, and every two years it had to be inspected. CBC's I-Team investigators uncovered widespread gouging by garages. With a private garage, if people kept their cars for 10 years, they would never have to be inspected. Only if they were sold would have to be re-inspected.

Which system helped to keep safe cars on the road? The one where the government randomly brought them in every 3 or 4 years, or the system that if people bought their cars through private garages, they could drive them for 10 to 12 years and never have them inspected?

This is what happened in Manitoba. I see a direct parallel here.

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October 25th, 2010 / 4:15 p.m.


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NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

Mr. Speaker, the member from Elmwood—Transcona raises a very good case of how the private inspection services simply do not work. Arguably, perhaps more inspections are needed, but it is troubling to think that we will radically increase the number of inspections, which means that we will have all of these private sector authorized inspectors put in place. There would be a cost to the retailers and people simply do not have faith in that private inspection process because of examples exactly like the kind that the member from Elmwood—Transcona pointed out.

That is why we call on the government to maintain the inspection service with Measurements Canada and ensure it has the adequate resources to conduct those inspections. Also, those inspections could be random and at arm's-length from the industry. Then people would have more faith in them.

As we have seen of the inspections that were being carried out in the past, the government was taking no action when a problem was identified. Again, the government department that is responsible needs to have the resources in place and the support of the minister to ensure the work they do results in the kinds of outcomes that we can see, which is fairness to consumers.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:15 p.m.


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NDP

Chris Charlton NDP Hamilton Mountain, ON

Mr. Speaker, I listened with great interest to the speech from the member for Nanaimo—Cowichan. As always, it was right to the point.

I have had literally thousands of phone calls in my constituency office since I have been elected about gouging at the pumps. This bill addresses a very small part of that larger problem. It talks about calibration at particular gas stations. The member has addressed concerns about privatization in terms of enforcement and issues with respect to fines on that aspect of it. For most people who call my office, that is only a tiny fraction of the concerns they have.

People are much more concerned with what is happening with the oil companies in general and what is happening on perceived collusion, especially in terms of setting gas prices. It seems that prices are always going up on long weekends, or on Fridays or when one station raises its prices, all of them do.

There are much larger issues that this government is failing to address. This is still a government that is giving huge corporate tax cuts to the oil and gas industry, precisely part of the players who are gouging consumers in our communities.

Could the member from Nanaimo—Cowichan take a couple of seconds to address those issues as well?

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October 25th, 2010 / 4:20 p.m.


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NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

Mr. Speaker, the member for Hamilton Mountain is absolutely correct. We have received a number of calls in our offices about gas prices. I am always shocked when I go home to Nanaimo—Cowichan on Vancouver Island. Our gas prices are always substantially more than they are in this part of the country. It is always a surprise to me when we know there are not a lot of refineries.

The member Windsor West has raised this issue a number of times and has called for an investigation into how gas prices are set at the retail level. It does seem to be a bit of a miracle that on the Friday of a long weekend, the gas prices, throughout the area, go up almost simultaneously.

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October 25th, 2010 / 4:20 p.m.


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An hon. member

Free market.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:20 p.m.


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NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

I hear one of my colleagues talking about free market. It is hard to believe there is much free market happening when there is this simultaneous raising of prices.

At the beginning of my speech on Bill C-14, I talked about fairness for consumers and the fact that the NDP had called for a number of initiatives to ensure there would fairness to consumers across a broad range of issues, including gas prices. We have called for a minister responsible for consumer affairs who can take on the responsibility for looking at things such as the retail gas prices in our country and whether or not there had been collusion among the retailers and the gas companies and ensure consumers were all paying the same price.

There is no free market competition with gas prices. The member for Hamilton Mountain raised a great point and she is absolutely correct. This bill does nothing to protect consumers around that kind of practice in the market.

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:20 p.m.


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NDP

Chris Charlton NDP Hamilton Mountain, ON

Mr. Speaker, that was a perfect answer so I will just take the opportunity follow up a bit.

One of the problems people have in our communities is that when they see prices rising simultaneously, as the member just talked about, and when they have that perception of collusion, there is absolutely no redress for those people. They do not know what to do. We can complain to each other and people do, right at the pumps. They certainly complain to their family members and they call us as members of Parliament to complain to us, but right now there is absolutely no formal mechanism for addressing those very legitimate concerns, having them investigated and frankly acted upon.

One of the things I had the privilege of doing in the House was to introduce a bill calling for an oil and gas ombudsman, someone who would have to take those complaints seriously, who would have to do the investigative piece, but also then have the power to order remedial action. That would be real consumer protection. That is something for which people in my riding of Hamilton Mountain are calling. That is something they have supported. I know the member for Nanaimo—Cowichan has constituents who are watching this just as closely because, frankly, this is an issue from coast to coast to coast.

Would she care to comment about whether she has also received a flood of those requests, whether her constituents have signed those petitions and whether she thinks this would be part of the solution?

Fairness at the Pumps ActGovernment Orders

October 25th, 2010 / 4:20 p.m.


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NDP

Jean Crowder NDP Nanaimo—Cowichan, BC

Mr. Speaker, again the member for Hamilton Mountain is absolutely correct. The bill she tabled for an oil and gas ombudsperson would help alleviate some of the problem that we have seen with oil and gas pricing across the country. I know, from hearing from members in my own riding, they are very supportive of this kind of initiative.

New Democrats are proposing these kinds of initiatives to protect consumers, fairness for consumers. I outlined at the beginning of my speech a number of those initiatives, whether it was a minister responsible for consumer affairs, or the kind of labelling that we would all like to see, or looking after the health and safety of products that were imported in the country.

New Democrats have been taking on a number of things to ensure that consumers are protected and that there is fairness in the pricing.