Veterans Hiring Act

An Act to amend the Public Service Employment Act (enhancing hiring opportunities for certain serving and former members of the Canadian Forces)

This bill is from the 41st Parliament, 2nd session, which ended in August 2015.

Sponsor

Julian Fantino  Conservative

Status

This bill has received Royal Assent and is now law.

Summary

This is from the published bill. The Library of Parliament has also written a full legislative summary of the bill.

This enactment amends the Public Service Employment Act to provide increased access to hiring opportunities in the public service for certain serving and former members of the Canadian Forces and to establish a right of appointment, in priority to all other persons, for certain members of the Canadian Forces who are released for medical reasons that the Minister of Veterans Affairs determines are attributable to service.

Elsewhere

All sorts of information on this bill is available at LEGISinfo, an excellent resource from the Library of Parliament. You can also read the full text of the bill.

Bill numbers are reused for different bills each new session. Perhaps you were looking for one of these other C-27s:

C-27 (2022) Digital Charter Implementation Act, 2022
C-27 (2021) Law Appropriation Act No. 1, 2021-22
C-27 (2016) An Act to amend the Pension Benefits Standards Act, 1985
C-27 (2011) Law First Nations Financial Transparency Act
C-27 (2010) Canadian Wheat Board Payments and Election Reform Act
C-27 (2009) Electronic Commerce Protection Act

Votes

June 3, 2014 Passed That the Bill be now read a second time and referred to the Standing Committee on Veterans Affairs.
June 2, 2014 Passed That, in relation to Bill C-27, An Act to amend the Public Service Employment Act (enhancing hiring opportunities for certain serving and former members of the Canadian Forces), not more than five further hours shall be allotted to the consideration at second reading stage of the Bill; and that, at the expiry of the five hours provided for the consideration at second reading stage of the said Bill, any proceedings before the House shall be interrupted, if required for the purpose of this Order, and, in turn, every question necessary for the disposal of the said stage of the Bill shall be put forthwith and successively, without further debate or amendment.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:15 p.m.

Liberal

Judy Foote Liberal Random—Burin—St. George's, NL

Mr. Speaker, if colleague has been in Francois, McCallum, and La Poile, he has indeed been in my riding, which is one of the most beautiful parts of the country. It is also a riding where we have many men and women involved in the military, who do so much to represent Canada in fighting wars abroad.

The veterans in Random—Burin—St. George's avail themselves of whatever services are available to them, whether in a building, through other services, or whether they try to use the Internet. A lot of them of course do not use the Internet, and when they return to rural communities it is much easier if there is a short drive. A short drive, for instance, is to go from a small community like Stephenville, or Stephenville Crossing, to Corner Brook. The Conservatives have now closed that office in Corner Brook, so for any of those veterans, it is now at least a three-and-a-half hour drive to St. John's to be able to have the same service they could have received before the government closed the office in Corner Brook.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:20 p.m.

NDP

Sadia Groguhé NDP Saint-Lambert, QC

Mr. Speaker, I thank my colleague for her speech.

As she pointed out—as we all pointed out—we cannot do enough for our veterans to honour their service to the nation.

There is a major problem with how this bill treats veterans with post-traumatic stress disorder.

Specifically, there is a problem with the administrative delay in responding to veterans who have experienced such trauma, and this bill does very little about it.

What does my colleague think of that?

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:20 p.m.

Liberal

Judy Foote Liberal Random—Burin—St. George's, NL

Mr. Speaker, I thank my colleague for her question and her recognition of how serious this issue is with respect to those who served in the military and returned suffering from PTSD.

There should not be a window. The service should be available to a veteran whenever it is determined that they need the services. As my colleague has said, in a lot of cases it may not even present itself very soon after the veteran returns home. Therefore, to put a timeframe in place in which they have to work is really unfair, which again points to the lack of support for our veterans. Our veterans need to be able to avail themselves of whatever services are available to them, as our way of thanking them for the sacrifices they have made on behalf of Canadians.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:20 p.m.

Liberal

Kevin Lamoureux Liberal Winnipeg North, MB

Mr. Speaker, I know that the member is a very strong advocate for her community on a wide variety of issues. She is obviously very passionate about our veterans.

She makes reference to the offices that have been closed. At the same time, we find out the government has held back spending money for veterans to the tune of hundreds of millions of dollars. Could the member provide comment?

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:20 p.m.

Liberal

Judy Foote Liberal Random—Burin—St. George's, NL

Mr. Speaker, I thank the my colleague for his question because we find it almost unbelievable that this could happen to our veterans. These veterans have given so much and could use so much more support in recognition of the sacrifices they have made, yet the government has turned around and not used funding that had been there specifically to help our veterans. Instead, they let it go back to the treasury to be used for other purposes, including partisan advertising, which should never, ever be done on the backs of those who are most vulnerable, including our veterans.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:20 p.m.

The Acting Speaker Barry Devolin

It is my duty pursuant to Standing Order 38 to inform the House that the questions to be raised tonight at the time of adjournment are as follows: the hon. member for York South—Weston regarding housing and the hon. member for Saanich—Gulf Islands regarding the environment.

Resuming debate, the hon. Parliamentary Secretary to the Minister of International Trade.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:20 p.m.

Durham Ontario

Conservative

Erin O'Toole ConservativeParliamentary Secretary to the Minister of International Trade

Mr. Speaker, to be honest with the House, I was not at first going to rise to debate Bill C-11 because I spoke at second reading on this bill. However, I stayed after question period to hear how much discussion of veterans hiring and the veterans hiring act there would be. Because so many members of the House chose to say quietly that they were going to support the bill, but then used it to talk about a range of other issues, I decided to speak yet again.

It is always an honour for me to speak in the House on issues related to the Canadian Forces and our veterans, and particularly to try to raise the level of debate, to try to bring some statistics and facts to bear on it, as well as to highlight some of the amazing work being done by non-governmental actors in both the rehabilitation and particularly the retraining and employment of our veterans. I did that at second reading, highlighting some exceptional Canadian leaders in that regard. I will do a bit more of that today.

Going back to Bill C-11, as I said in my previous speech in the House, this has an important impact on a small number of veterans, but perhaps more importantly, it is massively symbolic, as the Canadian government is one of the largest employers, if not the largest employer, in the country. Bill C-11 states that after three years of honourable service in the Canadian Forces, people who transition out of the forces and become veterans will have priority one hiring in the rest of the civil service for a five-year period. We have heard some members of this House state that they still have to qualify for the position; of course they do. Veterans who leave the Canadian Forces, when they hang up their uniform, have an amazing range of skills and experience.

In fact, last night after I appeared on a panel and tried desperately for the second time to explain how the estimates process in the House works to my friend from Guelph, a retired Canadian Forces captain from Chester, Nova Scotia, emailed me to say he shared my frustration with the lack of uptake with my friends. He told his story to me of how he served for several years in the Canadian Forces and then transitioned to 20-plus years as a foreign service officer for Canada. Certainly, it has been the experience, from the Great War right through to today, that we have seen a lot of citizen soldiers, and soldiers who become corporate leaders and productive business owners and entrepreneurs. It is up to the veterans to qualify for positions, but they will get priority one hiring, meaning that if there are several eligible candidates, veterans with service-related injuries would get the priority hiring.

It is important to see who could be impacted by this because it is not a couple of people, as some of my colleagues in this debate have suggested. There are about 4,000 men and women who release from the Canadian Forces each year. The majority of those are regular retirements or completions of service contracts. When I left after 12 years, I would have been among the several thousand people that year to transition out. However, there are over 1,200 members of all ranks who leave because of medical release. That could be everything from those who have had an injury right through to those whose medical category might have changed, like a pilot's vision declining before getting his or her wings. Twelve hundred is a big number, and the vast majority of those would have post-secondary education, because now both non-commissioned members of the Canadian Forces and officers tend to have at least a college or a bachelor's degree. In some of the specialized trades within the Canadian Forces, the members have some of the most cutting-edge training in technology, intelligence-gathering, communications, and signals. These are in-demand services also used by other departments within the government. Many of them would also be bilingual, having either joined the Canadian Forces with a bilingual background or received training over the course of their time in uniform, therefore making them even stronger candidates for some of the work with the federal government.

The bill puts a five-year timeframe on it because that is an appropriate timeframe for the priority hiring. That five-year period would allow that veteran to accept the training or vocational support as part of their retirement or departure from the Canadian Forces. They would be able to educate, potentially move back to their place of enrolment or place in Canada, and that period gives them that chance.

I am proud that our government has dramatically increased what a veteran can get in terms of retraining and education assistance. There are higher numbers of education assistance while they are in uniform in the Canadian Forces and there is more outside. In fact, the total envelope that an individual veteran could get, depending on their background, their time in and what courses they take, is in the tens of thousands of dollars of that retraining and re-education assistance. This would be accomplished within those first five years and that would be the period of time that priority hiring would be held for that veteran.

Now I will talk a bit about some of the other items people have addressed in the debate today to show that overall our government is making tremendous strides, particularly on the transition of men and women from uniform in the Canadian Forces to civilian life as a veteran.

In fact, one of the things the Auditor General's report from today highlights is that our government has invested heavily with Veterans Affairs and is working and meeting its objectives in rehabilitation and vocational assistance.

One of my friends in the House suggested that was focusing on a small in the Auditor General's audit on veterans mental health. No, that was one of the two major categories at which the auditor looked. He looked at 4,600 veterans with a mental health condition of some sort. The department's goal was to ensure that veterans could qualify for this rehabilitation and vocational assistance. The goal was 80% to qualify and be on the program within two weeks within the department. The Auditor General showed that 84% were getting on to that program within the two week goal.

In the case of rehabilitation and vocational assistance, this is directly germane to this debate because it is about transitioning and allowing veterans to get the education or training to become a priority hire of the federal government, or a great hire for the private sector. The Auditor General is saying that we are getting that pretty much right. As a veteran, I would love to see 100% within two weeks. We should always strive to do a little better, but in the House, we should also strive to actually look at a report that comes out like this.

It is important, because we asked the Auditor General to look at mental health. We wanted to see where we were doing well and where we had to improve, because we are investing heavily. The Auditor General suggested $500 million each year earmarked specifically for mental health support.

On the weekend, there was a new announcement about even more money, but it is also about performance and whether that money is making the intended impact. That is why our government asked the Auditor General to look at this area. That is important context.

Another thing about the Auditor General's report that I take as a good indication is some of the statistics. The big one shows that we are finally addressing the issue of stigma, which haunts mental health, not just in the veterans community, but the mental health discussion across the country. Stigma affects the ability of somebody to come forward and ask for help.

I have spoken in the House before about the MP from my riding 100 years ago, Sam Sharpe, who served at Vimy as a sitting MP and took his own life on return from World War I at the Royal Victoria Hospital from shell shock. We have not been dealing well throughout our history with post traumatic stress, with mental illness as a result of service. We still have a way to go, but we are getting better.

What did the Auditor General say?

Ten years ago, there were only about 2% who would identify as a medically-released veteran with a mental health injury. Now, it is 12%. There has been a 10% increase. Some of that would be attributable to the fact that we were engaged in a combat mission in Afghanistan, certainly, but I think all members, and certainly any advocates in the mental health community, would also say that the reason we are seeing that higher number over such a short period of time is we are finally getting to the stigma issue and more Canadians are willing to come forward to seek treatment, some of which is innovative and can really help them get back to leading a fully productive life as not just a soldier but as a father or a mother. Getting rid of that stigma allows them to get the support quicker.

I read in the news the other day about a veteran who was concerned that he went undiagnosed from his tour in Bosnia years ago. That is likely because the Canadian Forces, and really society 20 years ago, was not doing well in this area. The first operational stress injury clinic for the Canadian Forces was not opened until 2002. There were two, perhaps a third almost opened under the previous government. We have opened an additional 12 to 14 in that time. On the weekend, we that a new one would open in Halifax and satellite offices in another seven communities, bringing the total up to 25, to spread that operational stress injury clinic network across the country. Therefore, when men and women leave the Canadian Forces, they have support regardless of where they live.

The Auditor General has shown that more Canadians are coming forward to get the help they need. That training and educational assistance, which I said numbers in tens of thousands of dollars, can help them retrain and be ready for an opportunity in the federal public service as a priority one hire under the veterans hiring act, BillC-11, or within the private sector.

I would like to showcase some of the leadership going on across the country when it comes to hiring our veterans.

Non-profit charitable groups like Canada Company has a hiring program with employers, engaging them, reaching out to veterans and trying to plug them into opportunities. Someone I served in the military with, Walter Moniz, works diligently on that program for Canada Company, and I would like to thank Blake Goldring for starting Canada Company and this program on hiring and transition for our veterans.

True Patriot Love, a charity that I had been involved in forming prior to my time in Parliament, hosted a conference called “From Battlefield to Boardroom”, It was focused at human resources leaders within companies so they could learn about the value of hiring a veteran and learn what the difference between a corporal and a colonel was. This is self-evident when one is in uniform, but it is not as evident to civilian employers or an HR department if they have no familiarity with military service and the experience that those Canadians would have. At that “From Battlefield to Boardroom” conference were veterans who secured jobs when employers realized what a tremendous opportunity they were for their company.

Finally, I have also spoken in the House on a few occasions about a really exceptional group called Treble Victor. That is a group of former military members, not just from the Canadian Forces but also from our allied forces. There are some British, French, and South African veterans who are volunteers. They served some time in uniform and now want to help men and women leave and transition into meaningful post-CF employment. These people have busy careers and lives but volunteer their time to meet with employers and to mentor the men and women of the Canadian Forces transitioning

I have had the good fortune of working with Treble Victor for many years and want to applaud it on its efforts, again. Tim Patriquin is the current head of Treble Victor, and I want to thank them for their work.

I should also add that one of the carpenters' unions and its members have also done a tremendous job in reaching out directly. I have met some of their leadership who are reaching out and giving opportunities within the skilled trades.

With all of these groups, such as non-governmental operators, charities and people volunteering their time, is it not important that the government shows that it is also putting the hiring of veterans as a priority? I think I said at second reading that whether Bill C-11 hires 10 people or 100 people, the symbolism of it is as important as the men and women who may benefit from it. It shows that the federal government, as one of the largest employers in the country with coast to coast reach, puts a priority on hiring our veterans, particularly those who exit as a result of an injury or a medical category change of some sort. The federal government has the obligation to show leadership on this front, and Bill C-11 is the embodiment of this.

I would like to return to a subject that I have spoken about several times in the House and that, sadly, has become so politicized we cannot even have an honest debate about it, which is the nine regional Veterans Affairs bricks and mortar offices that were closed. I asked the members for Guelph and Random—Burin—St. George's if veterans in their ridings used a bricks and mortar office. I would invite Canadians to check Hansard. They will see the members did not answer that question.

In fact, while I was on a political panel with the defence critic from the Liberal Party, I suggested the Legion played an important role in helping veterans access their benefits and services. I was mocked for that position. I think she said something like I was outsourcing to the Legion. The Legion, which was created in 1925 and in 1926 became incorporated by a special act of Parliament in the House, was empowered from its start to help support our veterans.

There is actually no better network of people helping our veterans than Legion veterans service officers. They have done it for generations. That is the real answer to the question that my friend from Random—Burin—St. George's did not want answer. In small communities like Stephenville and Marystown in her riding, there was never a bricks and mortar office. Were the veterans not helped or ignored for 50 years? No. In the vast majority of cases, they were helped by their veterans service officers, who have a direct link into Veterans Affairs Canada.

In the Auditor General's report today, the Auditor General asked some of the veterans service officers their thoughts on some of the cumbersome administrative forms used in their help with veterans. The Auditor General asked the Legion about how we could maybe make some of these administrative forms and the delays from them shorter. Our Conservative government already moved on that to reduce the application from seven pages to three, or something like that. The Auditor General went back to veterans service officers from the Legion to once again ask if the changes had been beneficial. It is in his report.

This is the issue that we do not talk about in a rational way. Our government has the obligation to provide support and access to that support for veterans who are in their late 20s from Afghanistan to veterans in their 90s, some of whom are in Italy right now, visiting Ortona and the places that they helped to liberate. We have to do that, not by staying put with the way things were done in the 1950s. As a veteran, it is important for us to do what we are doing, opening 18 to 25 operational stress injury clinics across the country that actually deliver services. We are not doing things in a way that involves only eight or nine people walking into an office to fill in forms.

I hope the veterans hiring act is not just an opportunity to revisit why it is so important for the federal government to lead in this category and this issue. I hope it is a good opportunity for all members of the House to try to bring a much more informed and dedicated debate to the House when it comes to veterans.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:40 p.m.

NDP

Raymond Côté NDP Beauport—Limoilou, QC

Mr. Speaker, I thank the hon. parliamentary secretary for his speech.

Since he raised the issue of honesty, I would ask him to be honest in the context of the debate we are having right now.

Unfortunately, following the events of October 22, the Conservatives refused to change the schedule of the Standing Committee on Veterans Affairs, which has prevented the committee from hearing from some individuals directly involved, specifically, some veterans' groups and representatives of the public service union.

I wonder if the parliamentary secretary can tell me why the Conservatives have been so inflexible and why—there is no denying it—they refused to have a truly open debate on an issue as important as this.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:45 p.m.

Conservative

Erin O'Toole Conservative Durham, ON

Mr. Speaker, when I was on the veterans affairs committee, we heard regularly from witnesses. There were extensive consultations done in the review by the committee on the new veterans charter, and I applaud their unanimous decisions.

Many of the groups involved in transition, involved in the issues related to Bill C-11, actually appeared before that committee. Many of the NATO veterans, and the Legion veterans transition program, appeared, and that input was taken.

I am glad that the member mentioned the Public Service Alliance of Canada union. In fact, the only negative comments about Bill C-11 that I have been able to find were from the public sector union. What is unfortunate is that it was also the one to craft the debate on the regional offices.

At its first press conference, in October of last year, I attended that meeting. Mr. Clarke, from Sydney, said that he wanted to make sure that someone in his Service Canada office had experience with veterans. We listened, and by Christmas we had transferred a veterans case officer from the office that was closing, to the Service Canada office down the street. We had directly listened to his input.

Sadly, that has been lost in the discussion because it is being pushed forward by the invisible hand.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:45 p.m.

Liberal

Mark Eyking Liberal Sydney—Victoria, NS

Mr. Speaker, I have to sympathize with the member for trying to defend the government on the disastrous veterans affairs file.

I had to get up when he started talking about Sydney and Cape Breton, and Mr. Clarke, to put it in context. He started talking about how the legions are going to help service the veterans, and how they can go to a building and that they do not need a building.

The member should have been at the rally where there were over 2,000 or 3,000 people in support of veterans, what they are going through, the service they are not getting, and how the pressure is being put on the legions.

We have about 30 legions in Cape Breton, and maybe one of them is looking to step up to do that which they cannot do. Could the member try to explain how all of these legions are going to service the veterans?

The caseworkers are so used to working with the Legion members and the veterans, and now veterans will have to travel to Halifax, over 300 miles, to get any service. How can the member defend the position of closing the office in Sydney that services so many veterans? Cape Breton has been one of the biggest contributors to any war movement in the last 100 years.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:45 p.m.

Conservative

Erin O'Toole Conservative Durham, ON

Mr. Speaker, I would like to thank the member for raising that issue.

In fact, I have enjoyed my discussions with Mr. Clarke on this very issue. After we listened to his input and the minister made the change, I called Mr. Clarke at home to tell him that we would be transferring a caseworker, maybe even the one he was used to dealing with, to the Service Canada office.

Those stand-alone VAC offices did not deliver care to our veterans; I have heard some members refer to them as hospitals. They provided administrative support.

Now, if veterans go into the Service Canada offices, and I invite that member to do this, there is a separate kiosk in Sydney manned by an experienced Veterans Affairs caseworker. In that Sydney office, there were only about 8 to 10 people in per day, so one person to help with the administration is sufficient.

The member has highlighted the Legions, and I would bet that for decades most veterans on Cape Breton Island, in greater Sydney, have been using their veterans service officers at the legion. If there are issues that they are having, we should work on those. The Auditor General is referring to their work.

I would like the member to get out and meet with those Legions, and let us see how we can make sure that they continue to do the leadership job that they have been doing.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:50 p.m.

NDP

Brian Masse NDP Windsor West, ON

Mr. Speaker, the parliamentary secretary has been referring to the bill as Bill C-11, but it is actually Bill C-27.

However, I would like to ask member, when he was parliamentary secretary and the government closed the Windsor office, how many clients had to go to London for their service? How many clients specifically from Windsor lost service?

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:50 p.m.

Conservative

Erin O'Toole Conservative Durham, ON

Mr. Speaker, I had a great visit to Windsor, where I met with a number of veterans on this specific issue, including a veteran the member knows well, Bruce Moncur, whom I consider a friend and who is an advocate on these issues.

However, to answer the member's question directly, there were fewer than 150 case-managed veterans in that wider area.

There are only 7,500 veterans across Canada who have a case manager. A case manager is assigned based on the complexity of a case on a variety of subjects, including mental health or medical issues. Therefore, within the catchment, there would be fewer than 150 case-managed veterans, which is why on most days there would be less than 10 people in that physical office. If there are only 150 people who might be using the office on a regular basis, how many are going to go in on the same day?

In Windsor, as the member knows, one of the experienced caseworkers from the Veterans Affairs office is now in the Service Canada office. I cannot remember if the Service Canada office is in the same building in Windsor, but I think it is nearby, and it can handle any of the folks who come in. They have the experience in that office, and they can give the same level of administrative support.

Change is hard, but a lot of the younger veterans tend not to go into the bricks and mortar offices anyway. Therefore, we have been doing the My VAC online account, where a number of Afghanistan veterans have registered to have their cases managed online. It is not about doing it just the way it was done in the 1950s; it is about serving veterans from the ages of 20 to 90.

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:50 p.m.

Liberal

Kevin Lamoureux Liberal Winnipeg North, MB

Mr. Speaker, regarding the bill itself, we recognize some of the best examples, such as Commissionaires Manitoba, and those who hire individuals who have retired from the forces. There is a great asset there, and members of our forces bring that to the table. That is really what the bill is about in terms of the government. However, it is interesting that the government is laying off tens of thousands of civil servants while promoting this particular bill.

I will push that to the side because the member wants to focus on the massive cuts, which is what it is. He stands up and can put all the colour that he wants to it, but the bottom line is that the government has cut services to veterans through offices all across the country, and at the same time hundreds of millions dollars were lapsed and not spent.

My question to the member is very specific. He cannot tell this House that people were not using that office, because that would be wrong. People were using the office. Why does he believe that the Prime Minister chose to make those cuts to services for veterans at the same time that it was not spending hundreds of millions of dollars?

Veterans Hiring ActGovernment Orders

November 25th, 2014 / 4:50 p.m.

Conservative

Erin O'Toole Conservative Durham, ON

Mr. Speaker, there is so much in there that I am not sure where to start. However, I would like to show the member that veterans have been hired in the last few years.

I had the honour of speaking on a panel for military families support, with Dominique Kowlessar, who was wounded in his service in Afghanistan and now works in the federal government. He is a tremendous leader.

There are real opportunities right now. What we would do with Bill C-27—and I thank my opposition friend for correcting me, as I had spoken on Bill C-11—is to make sure that it is a top priority, so we could get more Dominiques.

I appreciate my friend's work. We have hosted events for veterans on the Hill together. He served in the forces, and I appreciate it. However, he knows very well that when it comes to lapses, they only exist because we did not hit our estimate.

For example, if a Canadian household estimates that it is going to spend $2,000 on Manitoba Hydro in a year and it comes in under that, it does not ask Manitoba Hydro for the difference. No. That household had not paid for it; it was an estimate. The member knows that.

There was a $100 million lapsed in the last year of the Martin government.

The lapse is mainly due to the fact that not enough veterans are accessing the services, and some of our World War II and Korean War veterans are passing away.