Public Complaints and Review Commission Act

An Act establishing the Public Complaints and Review Commission and amending certain Acts and statutory instruments

This bill is from the 44th Parliament, 1st session, which ended in January 2025.

Sponsor

Marco Mendicino  Liberal

Status

This bill has received Royal Assent and is now law.

Summary

This is from the published bill. The Library of Parliament has also written a full legislative summary of the bill.

This enactment, among other things,
(a) establishes, as a replacement of the Civilian Review and Complaints Commission for the Royal Canadian Mounted Police, an independent body, called the Public Complaints and Review Commission, to
(i) review and investigate complaints concerning the conduct and level of service of Royal Canadian Mounted Police and Canada Border Services Agency personnel, and
(ii) conduct reviews of specified activities of the Royal Canadian Mounted Police and the Canada Border Services Agency;
(b) authorizes the Chairperson of the Public Complaints and Review Commission to recommend the initiation of disciplinary processes or the imposition of disciplinary measures in relation to individuals who have been the subject of complaints;
(c) amends the Canada Border Services Agency Act to provide for the investigation of serious incidents involving officers and employees of the Canada Border Services Agency;
(d) amends the English version of federal statutes and orders, regulations and other instruments to replace references to the “Force” with references to “RCMP”; and
(e) makes consequential amendments to other Acts.

Similar bills

C-3 (43rd Parliament, 1st session) An Act to amend the Royal Canadian Mounted Police Act and the Canada Border Services Agency Act and to make consequential amendments to other Acts
C-98 (42nd Parliament, 1st session) An Act to amend the Royal Canadian Mounted Police Act and the Canada Border Services Agency Act and to make consequential amendments to other Acts

Elsewhere

All sorts of information on this bill is available at LEGISinfo, an excellent resource from Parliament. You can also read the full text of the bill.

Bill numbers are reused for different bills each new session. Perhaps you were looking for one of these other C-20s:

C-20 (2021) An Act to amend the Nova Scotia and Newfoundland and Labrador Additional Fiscal Equalization Offset Payments Act
C-20 (2020) Law An Act respecting further COVID-19 measures
C-20 (2016) Law Appropriation Act No. 3, 2016-17
C-20 (2014) Law Canada-Honduras Economic Growth and Prosperity Act

Votes

June 11, 2024 Passed 3rd reading and adoption of Bill C-20, An Act establishing the Public Complaints and Review Commission and amending certain Acts and statutory instruments
June 10, 2024 Passed Concurrence at report stage of Bill C-20, An Act establishing the Public Complaints and Review Commission and amending certain Acts and statutory instruments
June 10, 2024 Failed Bill C-20, An Act establishing the Public Complaints and Review Commission and amending certain Acts and statutory instruments (report stage amendment)
June 4, 2024 Passed Time allocation for Bill C-20, An Act establishing the Public Complaints and Review Commission and amending certain Acts and statutory instruments

Debate Summary

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This is a computer-generated summary of the speeches below. Usually it’s accurate, but every now and then it’ll contain inaccuracies or total fabrications.

Bill C-20 aims to increase the accountability and transparency of Canadian law enforcement by establishing the Public Complaints and Review Commission (PCRC). The PCRC would replace the existing Civilian Review and Complaints Commission for the RCMP and create an independent review body for the Canada Border Services Agency (CBSA), which currently lacks such oversight. The bill includes provisions for timelines for responding to complaints, data collection on race, public education, and addressing serious incidents involving the CBSA and RCMP.

Liberal

  • Supports the Public Complaints and Review Commission: The bill would create a new public complaints and review commission, providing new tools to ensure transparency and accountability for the RCMP and CBSA, ensuring Canadians are treated fairly and consistently.
  • Addressing systemic racism: The PCRC would collect and publish desegregated, race-based data on complainants in consultation with the RCMP and the CBSA in order to combat systemic racism and discrimination in the criminal justice system, as well as advance reconciliation with indigenous peoples.
  • CBSA accountability: The bill would create an independent review body for complaints concerning the CBSA, requiring the CBSA to conduct internal reviews of serious incidents and notify the PCRC and police.
  • Codified timelines: The RCMP and CBSA will have six months to respond to the PCRC's interim reports, and must respond to certain reviews and recommendations of the PCRC within 60 days.

Conservative

  • Support for Bill C-20: The Conservative Party supports the intent of Bill C-20, which seeks to establish the Public Complaints and Review Commission. Members emphasize the need for effective oversight of law enforcement agencies like the RCMP and CBSA.
  • Inadequate support: There is concern for the well-being of RCMP and CBSA officers and the need to ensure they are adequately supported with resources and policies, because overworked and demoralized officers may make mistakes.
  • Revolving door: The current bail system needs reform to prevent the 'revolving door' of crime, where individuals are repeatedly arrested and released. Members argue this affects police morale and community safety.
  • Concerns with Bill C-5: There is a concern with Bill C-5 which eliminates mandatory minimum sentences for serious firearm offences, and may allow criminals to serve house arrest in the same communities they have terrorized.
  • RCMP Commissioner oversight: The party is critical of the RCMP commissioner and questions whether Bill C-20 provides adequate oversight of the commissioner, referencing alleged political interference in the Nova Scotia mass shooting investigation.
  • Increase in violent crime: Members point to statistics showing a significant increase in violent crime, gang-related homicides, and sexual assaults since 2015, suggesting the government's current approach is not working.
  • Ineffective policies: The government's focus on tightening gun control for legal firearms owners is misplaced, and has ignored addressing the root causes of gun violence such as smuggled illegal guns.
  • Lack of consultation: There is concern about the lack of consultation with stakeholders, including indigenous communities and unions representing CBSA officers, during the drafting of the legislation.

NDP

  • General support, improvements needed: The NDP generally supports Bill C-20 as a step toward providing accountability and increasing public trust in the RCMP and CBSA, but recognizes that it falls short of meeting several important recommendations from the report "Systemic Racism in Policing in Canada."
  • Indigenous representation crucial: The NDP emphasizes the need for meaningful Indigenous participation in the commission, including Indigenous investigators and decision-makers, to address the systemic racism experienced by Indigenous peoples at the hands of the RCMP. They also raised concern that the bill as drafted leaves Indigenous representation to the government's discretion, rather than codifying it.
  • CBSA oversight long overdue: The NDP highlights that the CBSA is the only major law enforcement agency in Canada without an independent review mechanism for the bulk of its activity, resulting in unchecked powers and potential for abuse, especially towards refugees and people without status.
  • Address systemic racism: Members assert that systemic racism is deeply rooted within the foundations of the RCMP and CBSA, requiring more than just addressing individual "bad apples." The bill should be amended to address this systemic issue and ensure that it is no longer tolerated.

Bloc

  • Supports the bill: The Bloc Québécois supports Bill C-20 at second reading, because it gives citizens recourse against the Canada Border Services Agency (CBSA) and would create an independent complaint process that is both necessary and good for the public.
  • Independent oversight needed: Allowing an organization to investigate itself never produces great results, so it is very important to have an external oversight body. The current internal handling of complaints means there is nowhere for complainants to turn if they are unsatisfied with the outcome of an investigation.
  • Systemic issues addressed: The union president would like the new commission to deal with misconduct on the part of managers, not just employees. If a complaint points to a systemic problem in the organization, the commission should address that problem rather than directing everything to the one person with whom the traveller interacted.
  • Resources are important: The government needs to ensure that customs officers have enough resources to do their job properly, and the border officers’ union should be involved in the process leading up to the passage of this bill.
  • Process accessibility concerns: Bill C-20 proposes a process that seems a bit long and complicated, and the committee will have to examine whether the process proposed by Bill C‑20 is adequate or if it should be revised. There is a good chance that most people would drop it before reaching the end of the process.

Green

  • Supports bill C-20: The MP for Saanich--Gulf Islands supports the bill because it establishes mechanisms for civilian complaints for the RCMP and Canada Border Services Agency. While the RCMP has had a public complaints commission, it has been inadequate, and there is currently no single entity to handle complaints against the CBSA.
  • CBSA oversight needed: The MP raises concerns about the powers granted to individual CBSA officers and argues for a broader look at the agency's policies and practices. The MP gives examples of constituents who experienced significant difficulties dealing with the CBSA during COVID, including cases where spouses were separated at the border.
  • Concerns about CBSA practices: The MP wants the CBSA to focus on stopping the smuggling of guns and contraband drugs, rather than terrorizing racialized people. The CBSA has been known to prioritize deporting people whose citizenship is not quite right.
  • Amendments will be proposed: The MP will be presenting amendments to Bill C-20 to ensure it is as rigorous and fair as possible. They also emphasize the need to examine systemic racism within the RCMP and implement proactive anti-racism programs and training within both the RCMP and CBSA.
Was this summary helpful and accurate?

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 10:45 a.m.

Conservative

Dan Muys Conservative Flamborough—Glanbrook, ON

Mr. Speaker, wow is right. It is an alarming number. We also know that there has been a 32% increase in violent crimes as well.

Those are startling numbers on their own. What is even more horrifying is to imagine the faces of the victims, the women, children and seniors living in our communities, who are impacted by the notion that this increase in gang violence and violent crime is out there. That is an awful feeling to contend with, knowing that it is all too close.

The communities I represent are part of the greater Toronto and Hamilton area, so we feel that increase in gang activity in the GTA. We see the headlines, the stories and the bloody images on the news. We know that our communities are not immune, as we have seen that increase in home invasions, shootings and more.

In fact, there was a very bloody shooting in broad daylight of a notorious mob boss on the driveway of a home in Waterdown, a community in my riding, which is adjacent to Burlington. It is a community of 15,000 people, and in broad daylight, a mob boss was gunned down. That made national and international news. We know that there has been a surge in violent crime in the Niagara region as well. The police there have spoken about that and the statistics that were recently reported bear that out.

I would submit that all of this is because of the government’s soft-on-crime approach, which we have seen with Bill C-5, the ending of mandatory minimums for a host of violent crimes. The message to gangs and violent criminals from the Liberal government has been very clear: If they do a crime, they will not do the time. They might have to do some house arrest. We are talking about very serious crimes such as rape, assault, stabbings, drive-by shootings and gun violence. It is no wonder I am hearing from more and more constituents about the crime that is happening in the community and what is happening all around us.

The homicide report that Statistics Canada put out, which I referred to, noted that 2021 was the biggest year ever for gang-related murder, the highest rate ever recorded in Canada. That is quite alarming. Homicides overall were up 3% since 2020, year over year. It is the highest national homicide rate since 2005, which means that the seven years of the Liberal soft-on-crime policies have undone all the work of the previous Conservative government, which had left our streets much safer.

In my home city of Hamilton, the homicide rate, at a rate of 2.57 per 100,000 people, is above both the national average and the Ontario average. This is a consequence of the increase in gang violence. The police in the neighbouring Niagara region recently estimated there are 32 gangs operating in the region, primarily operating between the GTA, Niagara and Hamilton, throughout the surrounding areas. The police say that, as a result of this, they are seeing increases in drug trafficking, human trafficking, robberies, home invasions and shooting incidents.

In concluding my remarks on Bill C-20, the bill itself, and the necessary oversight it would create for the RCMP and CBSA, are good in our view, although a long time coming. In the wider context of the state of public safety in Canada, the situation is getting worse. The communities in my riding and across Canada are far less safe. Gangs and violent crime are accelerating at an alarming pace. It is a very real daily worry for far too many Canadians. Seven years of Liberal soft-on-crime policies have taken their toll.

Canadians can count on a new Conservative government, after the next election, to turn this around, reverse these horrifying crimes, statistics and trends, and make our communities safe once again.

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 10:55 a.m.

Liberal

George Chahal Liberal Calgary Skyview, AB

Mr. Speaker, I am wondering if the hon. member could comment on this: In the province of Alberta, we saw the Conservative provincial government cut and gut funding to local municipal police services. Does the member support the Conservative measures of cutting funding and taking revenues from municipalities that are trying to make their communities safer?

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 10:55 a.m.

Conservative

Dan Muys Conservative Flamborough—Glanbrook, ON

Mr. Speaker, we are here debating federal legislation. I have cited a number of statistics put out by Statistics Canada on a federal level that have seen an increase in gang violence and an increase in violent crime, and that is impacting our communities. I can assure the hon. member that a Conservative government will reverse that trend, make those investments and make our streets safe again.

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 10:55 a.m.

Winnipeg North Manitoba

Liberal

Kevin Lamoureux LiberalParliamentary Secretary to the Leader of the Government in the House of Commons

Mr. Speaker, I would look at Bill C-20 as progressive legislation that is bringing forward a higher sense of accountability to an area that has not really had it before, and that is the Canadian border control, with the independent commission. It will be dealing with not only the RCMP but also the border control officers at the same time.

Can my colleague provide his thoughts on the importance of bringing both agencies in under one commission?

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 11 a.m.

Conservative

Dan Muys Conservative Flamborough—Glanbrook, ON

Mr. Speaker, that is one of the things we support, bringing in both of those agencies. My understanding is that it is the first time they have been brought together.

Our borders, as has been noted in debate on this piece of legislation, are extremely important. They are extremely important in my community. We are not far from the Canada-U.S. border, on a very large international trade corridor. I welcome anything that will make the CBSA more effective and more accountable.

The House resumed consideration of the motion that Bill C-20, an act establishing the public complaints and review commission and amending certain acts and statutory instruments, be read the second time and referred to a committee.

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:15 p.m.

Winnipeg North Manitoba

Liberal

Kevin Lamoureux LiberalParliamentary Secretary to the Leader of the Government in the House of Commons

Mr. Speaker, we recognize that Bill C-20 is a piece of legislation that really does make a difference. We are taking a look at the RCMP and ensuring there is an independent commission to reinforce public confidence in our RCMP when we get bad apples, but it also extends out to Canada's border control. Again, a vast majority, whether they are RCMP officers or border control officers, do a fantastic job seven days a week, 24 hours a day for Canadians, but we need to recognize that there are bad apples and within that group, there is a need for this legislation and for the independent commission.

Can I get the member's thoughts on the importance of enforcing public confidence in our institutions?

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:15 p.m.

Conservative

Dan Muys Conservative Flamborough—Glanbrook, ON

Mr. Speaker, I thank the member for Winnipeg North for the promotional message on behalf of Bill C-20 and the apparent work of his government.

We support Bill C-20 for some of the reasons he outlined and other reasons we have articulated in our interventions on this piece of legislation, but there is something the Liberals still have not talked about. The question was asked in question period today and was not answered. There is a 92% increase in gang-related homicides. That is an alarming statistic. That is of concern to people in my community and communities all across Canada. That is causing women, children and all people in every community to be concerned for their safety. There are no answers from the government on this. We have seen that trend, because of its soft-on-crime policy.

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:15 p.m.

NDP

Brian Masse NDP Windsor West, ON

Mr. Speaker, I have been listening to this debate and I want to make a comment in response to the member for Winnipeg North, who has intervened several times to talk about bad apples among, basically, our border officers. I take exception to that, as someone who serves on the border, in view of the stress, the anxiety and the way our CBSA officers were treated during the pandemic, when there was no plan to even actually vaccinate them and it was left to be addressed border crossing by border crossing.

They have had a high degree of problems related to collective agreements that were never signed on time and never negotiated in good faith with the government.

I find it, quite frankly, offensive, with regard to these men and women who are on the front line every single day, under incredible stress and pressure, that the member for Winnipeg North is continually obsessed with pointing out that there are some so-called bad apples.

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:15 p.m.

Conservative

Dan Muys Conservative Flamborough—Glanbrook, ON

Mr. Speaker, the hon. member for Windsor West is in a bordering community, a very important border, where a large percentage of the Canada-U.S. trade crosses each day. The hon. member for Windsor West knows full well the impact that CBSA officers have and what they are dealing with every day.

We agree. We need to have fluidity and resiliency in our supply chains. He raises some good points that the government should consider at committee, on reflection on this piece of legislation.

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:15 p.m.

Liberal

George Chahal Liberal Calgary Skyview, AB

Mr. Speaker, I rise today aware that we stand on the traditional unceded territory of the Algonquin Anishinabe nation.

Today we are discussing Bill C-20, which would enact a new stand-alone statute. The public complaints and review commission act would provide an external review regime for both the Royal Canadian Mounted Police and the Canada Border Services Agency.

The bill responds to a long-standing need to establish an independent review body for the CBSA and improve RCMP review, which builds on previous proposals, such as Bill C-98 from 2019 and Bill C-3 from 2020.

Additionally, this bill advances the Minister of Public Safety's mandate letter with commitments to create a review body for the CBSA and codify defined timelines for RCMP and CBSA responses to complaints and recommendations; combat systematic racism and discrimination in the criminal justice system; and continue advancing efforts toward a path of reconciliation with first nations, Inuit and Métis peoples.

Currently, the RCMP has a civilian accountability body in the existing Civilian Review and Complaints Commission. This bill, through the establishment of a public complaints and review commission, would build upon the existing CRCC and provide additional accountability and transparency tools to deal with complaints concerning the RCMP and CBSA.

Bill C-20 includes timelines that codify when a response is required to an interim report related to complaints, reviews or recommendations from the PCRC. Through the PCRC, codified timelines would provide six months for RCMP and CBSA responses to interim reports for complaints, and 60 days for specified activity reviews and recommendations. Not only would the RCMP and the CBSA have to report to the commissioner of the PCRC within these timelines, but the bill would also obligate the RCMP commissioner and the CBSA president to submit an annual report to the Minister of Public Safety on how they have responded to PCRC recommendations.

Combatting systemic racism continues to be a priority for this government and will be reflected through PCRC initiatives. The PCRC will collect race-based data to increase knowledge about systemic racism in law enforcement in order to provide informed responses and recommendations. As with the collection of race-based data, the public information mandate will be especially important in increasing awareness of the PCRC's mandate among indigenous, Black and racialized communities. As a former city councillor and city of Calgary police commissioner and chair of the public safety task force in the city of Calgary, I know how important this data is to support local decision-making within and across our country.

Overall, the PCRC would look to support previously established timeliness goals. Over the last year, the RCMP has improved the timelines within which it responds to the CRCC. We want to ensure these efforts are maintained. To ensure this improvement continues, the PCRC would be able to conduct specified activity reviews for the CBSA and the RCMP of any non-national security activities, either on the PCRC's own initiative or at the request of the minister.

The bill includes provisions for the PCRC to conduct complaint-related investigations. The PCRC would receive complaints from the public about RCMP and CBSA conduct or levels of service. It would also conduct reviews when complainants are not satisfied with the RCMP's or CBSA's handling of their complaints.

For the CBSA specifically, this would include non-national-security activities conducted by agents at the border, and in land, while administering duties under more than 90 acts, regulations and agreements on behalf of other federal departments and agencies, provinces and the territories. The PCRC would report findings and recommendations to the RCMP, the CBSA and the minister.

The bill would provide a statutory framework, through the CBSA Act, to govern the CBSA's responses to serious incidents, which are currently governed by internal policy. More precisely, the bill would establish an obligation for the CBSA to conduct internal investigations into alleged serious incidents, which include notifying police of jurisdiction and the PCRC, when such incidents occur, and the creation of reports for serious incidents.

The bill before us is a high priority for this government. We remain determined to strengthen transparency and accountability. The bill we are discussing today encompasses all that we have learned throughout this process, by responding to the overdue issues while reinforcing established priorities.

This bill would address previously discussed difficulties, such as the need to respond to recommendations in a timely manner, and importantly, this bill partly responds to the evidence of systemic racism in the law enforcement system and the urgent need to find solutions to support and protect marginalized communities in Canada. The government has responded to those issues with a stand-alone bill that highlights the importance of civilian review of law enforcement.

I urge hon. members to join me in supporting this proposed legislation.

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:25 p.m.

Bloc

Luc Thériault Bloc Montcalm, QC

Mr. Speaker, at the principle stage, bills are never perfect, but could my colleague tell me, given the searches that officers can conduct of travellers' cellphones, how Bill C‑20 in its current form could preserve solicitor-client privilege in an exchange between a client and their counsel?

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:25 p.m.

Liberal

George Chahal Liberal Calgary Skyview, AB

Mr. Speaker, this bill is extremely important, and it would provide an opportunity for claims or issues to be brought forward so an independent review process can occur. I think it is a great piece of work our government has done in bringing this forward. We would also collect important race-based data to help with identifying and bringing forward better decisions.

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:25 p.m.

Green

Mike Morrice Green Kitchener Centre, ON

Mr. Speaker, earlier today we heard an impassioned speech from the member for Hamilton Centre on Bill C-20, specifically mentioning a report from the Standing Committee on Public Safety and National Security entitled “Systemic Racism in Policing in Canada”. He noted there were 42 recommendations in that report, many of which have not been included in Bill C-20, including ensuring that indigenous people, alongside racialized and Black people, are on oversight bodies.

Could the member for Calgary Skyview comment on his level of support for going further, once this bill goes to committee, to see improvements made that would align more with reports like this?

Public Complaints and Review Commission ActGovernment Orders

November 25th, 2022 / 12:25 p.m.

Liberal

George Chahal Liberal Calgary Skyview, AB

Mr. Speaker, these are really important and serious issues. In my time as a police commissioner in Calgary, one of the challenges we saw was with the collection of data and the ability to use it to better understand the challenges we were facing. We can support members of marginalized communities with the challenges that occur when it comes to policing by having a robust system to help bring those complaints forward so we not only have the information but also can make sure we can support them.

I look forward to working with my colleague and other members to have further conversations on how we can strengthen the work, and that will be done at committee moving forward.