Thank you very much, Mr. Chair.
Thank you to our witnesses for your service and for your presentations today. Your presentations were particularly important in helping us to find out what happened and what went wrong, and of course in helping government to learn from those errors.
Going forward, one critical issue is still getting people out. From our last panel, we heard that 52% of the people who sent an email—the government had asked them to send an email—have not even had a response. I have sent numerous spreadsheets to the government about individuals in urgent situations, and I rarely get a response.
From that perspective, what is your recommendation to the government for addressing this critical crisis for the people who have been left behind, so they can know that help can and should be on its way? What should the government do to materialize that?
I'll start with Mr. Peddle and then I'll go to Mr. Shelson.