It's a good point.
We're not strangers to crisis. Many of you will know our company had a terrible crisis with listeriosis in 2008.
We have a very well-developed emergency management process, but in this case I don't think we could have anticipated such a debilitating impact across the business. We did work very quickly to pull together what we call a pandemic plan or playbook. We built into it all the standard operating procedures to protect our employees while trying to protect the continuity of our business, recognizing that food was designated as critical infrastructure and that we obviously had to keep operating.
It evolves almost every day as we learn things. We've invested tremendously in plant operations and also the remote working that we're all into right now.
I'm proud to say we shared all that learning with all our industry and government partners right from the beginning, and I think a number of other players took advantage of what we developed to adapt it to their company situations.