At Bell we're somewhere in between the two, or maybe I should say we're at the other side of TELUS.
When we started the voluntary notice and notice regime about a decade ago, we were receiving a handful of notices a month from content owners. We had a manual process. We continue to have a manual process. Last year we received over a million notices. I can tell you that we are not able to process them all. We would have to fill a whole floor with individuals in order to process them all. We haven't automated that system as we wait to see what copyright legislation will bring our way.
Anecdotally, similar to TELUS, when we began this a decade ago, it wasn't file sharing; it was content posted on a bulletin board somewhere or on a personal web page, and we saw the content come down voluntarily. That, to us, right from the beginning was a sign that, anecdotally, customers were actually responding, or their parents or spouse were responding, to notices that were sent to their household. So while I don't have the same kind of more specific information that Rogers was able to provide, anecdotally we've seen the same trend.
One thing we've noticed is that the number of notices has been increasing. It's been increasing, we think, for several different reasons. One, bandwidth is faster and more available. We are now receiving notices from Japan, from Europe. More people are sending them. The book publishers are sending them. Canada has kind of become the place to send copyright notices.
Again, we think it's effective. We think it has educational impact. But at the end of the day, it still needs something. We're waiting for legislation to be passed so that users know specifically that downloading illegally is not to be tolerated in Canada.