As you said in the introductory portion, this is a difficult subject for me to address because I have a real complaint before us, the CAIP complaint. As you seem to be very well informed on indeed, we're issuing the interim decision tomorrow. Then we will have the hearing on the merit in the fall. I apologize if I seem to be avoiding your question, but I'm trying to be very careful not to in any way jeopardize the due process of that proceeding.
Clearly, Net neutrality is a big issue. What does it mean? How do you address it? Everybody is struggling with it. When Internet service providers throttle, as you called it, traffic by some function or other, the justification normally is that the Internet is used for various purposes--your voice over Internet, the telephone Rogers provides you comes over the Internet, as does your e-mail, as does downloading, as does the uploading.
If you don't manage the traffic, it could be that your telephone conversation will be s.u.d.d.e.n.l.y t.h.i.s s.l.o.w, just because there's too much traffic. The Internet service provider is trying to make sure that the VoIP is uninterrupted and that e-mails go at a regular pace. To the extent that something can be slowed down without affecting the user, they try to do it.
Obviously they have to do this on an non-discriminatory basis. They obviously can't do it by favouring some users over others, etc. What do they actually do? What is the complaint? In the one case you mentioned, the Canadian Association of Internet Providers versus Bell, there's a specific complaint. I will be hearing the issues and we will be pronouncing on this. Other than enunciating the principles, really, I can't do more in answer to your question.