Yes. I want to second what Mr. Waugh has said. The review process is when you have to document everything for the CRTC and actually prove that you have done what the licence requires you to do. Otherwise, you're in a complaint-driven process in which complaints might or might not be heard, but there is no comprehensive review of whether broadcasters are actually following through on what they said they would do.
On April 23rd, 2021. See this statement in context.