I think the headline reflection I have relating to advice is this: The idea that dealing with these issues has to be voluntary needs to be fought back against. I think this is very much the story of tech regulation since its inception, in a way.
In the case of platforms, we have in fact been leaving it in as a regulatory anomaly. If you go all the way back to the liability exemptions in the U.S. communications act, in section 230, and the corresponding rules in the e-commerce directive in Europe, this was an anomaly. If you go to the history of how one has been regulating communication, there have been two fundamental principles. One has been to protect the secrecy of one-to-one communications. The other principle has been to do public interest regulation of one-to-many communications.
There have always been battles around this, but that has been—