Yes, they were impacted. Our profession is precarious by nature, and having everything cut off like that when we weren't fully up and running in the capacity that we used to be was detrimental to many members.
As for the GIS, our seniors felt stabbed in the back. We got many calls from them saying that they had contacted the CRA and there were different answers for the whole thing all the time. They had even stopped the CERB and paid their taxes on the CERB, etc., and then their GIS was taken away. The response to them was to apply for the CERB again. They said, “But then I'm going to be stuck in the same position.”
That was really very unclear. The help was not there from the CRA to be clear on what was happening, and it seemed like they were stumbling through and didn't know. The people who were affected by that were our vulnerable seniors.
Lisa, do you want to add anything to that?