First of all, we have long-standing, very extensive journalistic standards and practices. They are our own. They are a model for others. Each media has their own, and rightly so, but we are influencing each other. We have a code of conduct that teams are held to. There's a healthy debate in all of our newsrooms about what subject to cover, what angles to cover and what guests to chase. There is an editorial process in which stories are vetted and sources are checked.
We have teams that are specialized in verifying information, because there's so much misinformation and there are AI-generated images. We have teams specializing in debunking this type of material that is toxic to some extent or could be very misleading. We have very rigorous processes that are a process of debate within our own newsrooms.
There's also accountability. If we receive a complaint or a concern, the news management is responsible for replying and for answering, and this gives rise to an examination of the process that was followed. If the person who wrote in a complaint or a comment is not satisfied with the answer, they have access to a completely independent ombudsman. They are responsible for French and English services to answer and completely review the journalistic work that was done. They then come out with a ruling.
Our ombudsman's rulings are very useful, because internally—