Thank you very much, Mr. Chair.
Mr. Chair, I'm hearing in my riding of Portage—Lisgar that individuals who are dealing with Service Canada through the mail are experiencing delays. It seems that the mail that's going to Service Canada has not been opened. In fact, one of my constituents sent documents, including a doctor's note, two months ago on March 12 and is now being told that she must resend them because they've never been opened.
Can the government tell us whether this is a widespread problem, and how are they dealing with unopened mail at Service Canada?