Thank you very much, Mr. Chair.
Since mid-March, thousands of Quebeckers whose flights were cancelled have been forced to accept a simple 24-month travel credit as compensation. In Europe and the United States, this practice is prohibited. Carriers are required to reimburse their customers. Here, on the contrary, the practice is even encouraged by the Canadian Transportation Agency. However, the government has been advised by Option consommateurs that this practice contravenes the Civil Code. For his part, the Minister of Transport remains completely silent.
Why does he tolerate airlines confiscating the money that people need to pay their bills?