On the issue you're raising with respect to labelling of our products, the products are designed for consumers to use, and for them to be effective. The labelling we use comes under the Hazardous Products Act, under the consumer chemical and containers regulations. There are clear warning statements and pictograms, as you were referring to, that industry puts on the label to help the consumer use the product appropriately and effectively, when used according to the directions.
The situation I'm referring to is that people misunderstand the toxic designation. Ammonia's on the list, but there's no context. When people see ammonia on the list, they don't realize that the assessment was done on the aqueous environment and that the results came back saying ammonia was found as a waste water effluent. No context like that is provided. So for people to say that there's a link between ammonia and that risk assessment, that particular use, and the management that goes in and around ammonia and glass cleaner, that is a stigmatization.