In fact we're generally the largest customer for the CEC complaint process in Canada. We often use the federal process as well, and it is very useful. It certainly highlights, and they investigate well and deliver a report, and that is used.
But generally we would use this as another step to go once beyond, because again that's a recommendation process—quite an effective one, as it happens, in the federal case—but it doesn't go the same length as a private prosecution would, for instance, which would bring the force of law on a specific topic.