If I may, Mr. Cullen, let me make a comment and then answer the question.
In no case, when we did these 14 chapters and where we found that there's been unsatisfactory progress, did we have an argument on that from the departmental officials. They quite agree that commitments made in the past haven't been met, so they're not arguing that everything is rosy. They know very well things aren't rosy in these various areas.
Now, in terms of the question that I might be inclined to ask anybody sitting here, I would say if you agree that there's a problem, what are you going to do in your ministry to fix it if you're responsible for it? The reason I mention it quite that way is that in a lot of these chapters.... There are nine chapters in total where we make recommendations. We don't make them in all, but in nine of them we've made recommendations. In each of those chapters, the departments responsible for the issues we've raised have committed to do things.
Now, I think that's the forward-looking slant to this report that might be helpful, and I think it would be worth exploring with these deputy heads. You make these new commitments in good faith; how are we to understand that you're going to meet these commitments when ones made previously haven't been met?