What I have felt through experience is that you never solve problems from the top down. You always solve problems from the bottom up, working with the people who you're serving. Nobody asked the doctor or head surgical nurse how to design an operating room, or a teacher or the kids in the classroom how to design a classroom. So we're always imposing overall systems on the problem without really concerning ourselves with the people we're serving. In every building I've designed, I've started from the user, from the people themselves, and asked them what their needs are, what their priorities are.
It's all about respect. People want spaces to inspire them. People want beauty in their lives. People want harmony and balance. People want to be surrounded by environments that are inspiring, environments they want to bring their children up in. I don't think we're listening to people enough in the whole planning process and how we serve them in terms of all the technology that we create.
All my work is involving the people themselves in the planning process. I feel that in what we're doing in the planning of our cities and the planning of our environment, we're not thinking about, definitely, women bringing up children in the environments that we create. I think that we have forgotten about loving and caring for each other, and loving and caring for our environment. I think that if we think of laws—federal laws, many laws, provincial laws—if we harm each other, then we have to accept the penalty for doing so.
But what are we doing with the technologies we're creating? We're harming each other with them, so there should be certain concerns that society has about harming each other with the technologies we've created. I would like to feel that we should contribute to people's happiness and beauty and develop a future for our children that is loving and caring, rather than just being concerned about today and only thinking of how we can create the bottom line today to make a profit, but leave such a disaster behind us that the future generations have to pay a heavy price to clean it up.