I agree, and if you look at the sustainable development strategies that we have, they're really a compilation of individual departmental initiatives. You need to start at the other end with a clear statement of what you want to achieve, clear targets that are over the short, medium, and long term, and then you need to develop strategies to meet those targets. You need to monitor to see if you're meeting those targets, and you need to take remedial action.
On the question of performance—