As we've mentioned, it's always a good recommendation to make sure that, when you launch a program, you've thought about how you're going to measure its successes. When we see that missing in a program design, we take the opportunity to recommend that. You achieve what you measure, so every good plan should have some good performance indicators and good measurements to make sure that you know when you're achieving your intended result.
On November 18th, 2020. See this statement in context.