Mr. Pushor, thank you. I only have a little bit of time here, so let me get to the question.
This was easily a communication problem, and potentially more than a communication problem. Numerous communities downstream from the seepage that happened last year in May did not receive adequate notification from your organization that their drinking water was safe. Inasmuch as testing was going on for what looks like three months between May and August, it didn't appear that people were assured that they had verification that there was nothing wrong with their water. Water is an essential, and people need to have assurances that drinking the water, bathing in the water, having their children bathe in the water, isn't going to harm them. Where did this communication fall down, in your opinion, and how can we do better next time?