For an organization like yours, the most important thing is credibility. The indigenous community representatives who testified earlier said that they felt they had been kept in the dark, which greatly undermined their trust in the Alberta government, the federal government and Imperial Oil.
If you don't communicate with people enough, they won't trust you going forward.
Have you taken steps to restore people's trust? For example, have you acted so that people feel that from now on you are going to take more steps to make sure this doesn't happen again and that they can trust you?