Exactly. That's just about what I was going to do. I just wanted to preface that it wasn't in answer avoidance. As I said earlier, and it was confirmed by the deputy commissioner, we are prohibited by the statute to comment on any details of an investigation, even after the investigation is over.
As for a typical investigation, a typical complaint comes to our office and we evaluate it. There's a conversation with the requester to clarify it. It is sometimes narrow, because sometimes the requester isn't quite sure what they're asking for. If we decide to go ahead at the request of the complainant, we'll then assign an investigator.
The investigator will look at the issues, the facts, the documents. He may indeed talk to people in the minister's office, or to anyone who was involved with the disclosure or non-disclosure of the document. The investigator then formulates an opinion, which then comes to the director of investigations, who will look at it. He may go back and say, look, our investigator has made this recommendation, but you don't seem to be in agreement. Could we try again as a mediation process? Mr. Dupuis will try to get the department to comply, from our perspective. We'll also take representations from the requester.
At the end of the day, there's a decision that has to be made; it's either a section 35 or section 37 report. Ultimately it can end up in the Federal Court. If I recommend disclosure, because I have no powers to order disclosure, it would be up to the court to decide if it should be disclosed or not.