I've tried to briefly indicate the role that we have. We've done a lot of ongoing education on personal information protection. We do investigation of cases relating to it. I mentioned the cases having to do with unsolicited credit cards arriving in the mail with your name on it. I think that practice has been virtually eliminated because of the problems it obviously posed to one's own personal information. We are concerned with convenience cheques. We have had quite a few discussions with the Canadian Bankers Association about convenience cheques, again arriving in your mailbox, where they can be stolen, in the wrong mailbox, and so on.
All the standards that we enforce through our complaints system—I say “enforce” because we enforce them on a consensus basis—have to do with the more secure storage and protection of personal information. That goes to inadequate shredding, inadequate disposal, updating lists, who has access to your personal information among companies or within the Canadian government.