Mr. Chairman, a number of recommendations that I am submitting to you today concern precisely those problems. In the case you mentioned, the taxpayer or citizen can simply say that, in his view, there has been a mistake in his case. Unless the department agrees with him, that individual is not entitled to have the error corrected or to go to Federal Court to report a computer or other problem in his file, a human error that causes a problem. I think that's a serious omission.
As I've already said, I can't make things public quickly. If a mistake were made in a department and it was going to affect a lot of other individuals other than the one who filed the complaint, the department would be well advised, I believe, to issue a news release to draw the attention of those other individuals. That would encourage them to examine their files, to have the mistake corrected and to take measures to subsequently protect themselves. Currently, I have to talk about these things 10 months later. That's why I'm seeking changes to the act.