If somebody was complaining about getting access to a certain record he or she needed for a custody dispute, if there was a medical issue at stake and information was needed from a physician, then we would deal with that first. So there was something urgently at issue.
Also, if you take a case where there's a systemic privacy risk to Canadians--Facebook is a good example--we would triage that complaint to be at the top of the pile and assign it.