We do. We have three levels of complaints. If a file is urgent, for the reasons I just outlined, then it would be given priority. It would be assigned right away. We also look at the level of the investigator. A senior investigator, an experienced investigator, would be given a case like Facebook, as opposed to a complaint about a disclosure of somebody's banking information, an allegation about a disclosure to an ex-spouse, or something like that. We have a lot of those kinds of cases.
Your second question was about the resources we've been assigned. In 2009, because of the new resources, we hired ten new PIPEDA investigators on the PIPEDA side of the office. We also put them through a six-week training program, which was a new initiative for our office. It's working very well. We've eliminated, under PIPEDA, 40% of the backlog in the last year, and we're on track for eliminating it by the end of the fiscal year, the end of March. So we're on track with that.