I have just one question for Ms. Dawson.
A bit earlier, you talked about your role in terms of training. You concluded by saying that a number of people had contacted you for information on the services you provide.
At the moment, you do not have to give a reason when you decide not to investigate a case. Would it not be possible to balance being transparent with protecting an individual's privacy by making certain information public without compromising privacy? You could turn these kinds of situations into test cases. I believe that the people calling to ask questions are acting in good faith. I think it would be possible to prevent certain problem cases. People may not necessarily know they are in violation of the code. Having examples of cases could be helpful.