What do you mean by “complex cases”? You say that you have read all the complaints—you already have more than 2,000—so can you tell me the percentage for each of the categories: administrative, delay-related, and so on?
Carole Freeman Bloc Châteauguay—Saint-Constant, QC
What do you mean by “complex cases”? You say that you have read all the complaints—you already have more than 2,000—so can you tell me the percentage for each of the categories: administrative, delay-related, and so on?
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