It's a very good point, Mr. Chairman.
Part of the problem with Citizenship and Immigration Canada and the statistics as a whole is that because their requests are able to be processed so quickly, it's not giving us a true picture of where the real delays are in the system. And yes, the purpose of the report cards--and the member is quite right--is to look at where the delays are, because that's what we want to improve. We want to improve the timeliness of responses, which is part of the duty to assist the requester that was put into the act in 2006.