Oh, gosh, that's hard to pick, there are so many.
I would say one of the most difficult things was getting the office staffed with good staff, and I think that's been an accomplishment.
We've found ways of being open, and we really do feel it's very important to be as transparent and open as we can. I take great pains with my annual reports, both under the code and the act, to give information about what I see as issues and what I think is important. And I'm using my website more.
I would say it's communications, and getting my office staffed.