Thank you very much, Madam Chair.
By way of introduction, I would like to mention that I am astonished to hear Mr. Del Mastro talk about who CBC/Radio-Canada should invite or not invite to its events. In fact, during the election campaign, the Conservative Party refused to allow people to attend its events simply because they had been seen at events organized by the Liberal Party or the NDP. I don't think he is in a position to teach anyone anything about who should be invited to events.
Mr. Lacroix, to go back to the heart of the matter, I would like to ask you a question. Your lovely Tab 1D deals with access to information performance as of November 22, 2011. The page is very nice. In looking at it, I get the impression that there are no problems and that above all, there have never been any problems, whereas that is not exactly the situation. There were problems.
If we had the same page for 2008, 2009, or 2010, the picture would be quite different. Earlier, you said that you were not prepared for the deluge of requests you received. At the same time, it was your responsibility to be prepared.
Why did it take so long for you to put in place the necessary resources to comply with the obligations of the act?