The challenges that are presented in the online environment can make that difficult. The Privacy Commissioner alluded to that simply in that, although the information may be contained, you have to get through a 10-page terms and conditions statement to actually find that information. All too often, Canadians or consumers just click “accept” and move on to the next phase of their transaction.
So getting back to your first question, digital literacy is key, and people need to take an active role in protecting their own privacy. I don't know that I have a more precise answer to your question.