I also note in your projections going forward that you're not recommending any reductions in your full-time equivalents over the next several years. You're noting 181 FTEs for this year, next year, and the year thereafter. You're not achieving those cost reductions by eliminating positions within the office. It's in other areas that you've been able to find some cost savings.
Can you comment on that complement of 181? I know that some of my colleagues on both sides have talked about the challenges in the office, the caseload, and the types of things that are happening. Is that a number that you're confident about, given the shift in the cases that you're dealing with and how the general workflow in the office is working? I'm pleased to see that you're flatlining the number. Again, I think that shows some responsibility in the times that we're all dealing with right now, but Canadians expect a certain level of service as well.
On this 181 FTEs factor that you're looking at, is it a number that you're confident about going forward with over the next three fiscal years? Do you think we'll still maintain the levels of service with it and achieve the goals that you've set out in your work plan?