Ms. Suzanne Legault at the Access to Information, Privacy and Ethics Committee

I can't measure something I don't see, obviously. I can't speculate on what Canadians know or don't know.

There are two things. First, when institutions actually respond to a requester, they inform them of their right to complain to my office. Second, one of the issues I have with the Access to Information Act is that there really is no one responsible for educating the public under the Access to Information Act. This really is a deficiency that is almost now unique to the federal act.