It certainly has assisted us. I think in the last annual report we were looking at about 50% of our inventory being related to three specific streams of institutions or subject matters. Now those three streams are down to about 38%, so we have seen, I think, an impact in those strategies.
The other thing we've seen is that there's a lot better communication with complainants, which has made the process more efficient generally. I do think we have seen a significant improvement.