There are two explanations for the two investigative groups. The explanation is a bit different in the two cases.
For the public sector investigative group, the Privacy Act investigative group, the increase in the time required to complete an investigation is, I would suggest, oddly enough good news in that we had a backlog of older cases that we have taken measures to tackle and we have now completed these investigations. This has the effect of lengthening the average response time for all of our work. Yes, the average response time under the public sector investigations has increased, but this is because the backlog of files older than one year has been reduced by roughly one-third, by 30% to 33%.
On the private sector side, there is also an increase, although that response time is generally a bit shorter than on the public sector side. That's a function of the number of complaints and the complexity of complaints. Given the fact that they are more and more technologically complex, that the business models we're investigating are more and more complex, it takes more time.