It's complex, but I would say it's within human capacity. It probably speaks to the need to implement this incrementally because systems cannot be changed overnight, so you start incrementally, I think. Of course, I would start with...there is no choice but to make government services digital for all kinds of reasons, including to improve services to the population. It's not a question of not doing it because it's too complex and daunting, but in implementing this policy there should not be short shrift given to policy safeguards, legal and technological safeguards.
On January 31st, 2019. See this statement in context.