Many of us have our own best practices. The idea with best practices is that we can share them with others. We've shared some of ours. We've done a business process redesign that we think has resulted in some internal economies to allow us to handle higher volumes.
I'll give you one example, the IRCC—Immigration, Refugees and Citizenship Canada—and Border Services have the same strategy of allowing their access to information employees or officers direct access to documents held in the program areas. We're thinking that could provide some significant benefit to shorten turnaround time. We also think that looking at available briefing note lists could shorten some of our turnaround time.
Those are a couple of very specific examples to contribute to operational efficiency.