I guess the one observation I can share is that there's always a difficulty with access and privacy oversight becoming too complex, too technical, and too formal a process.
When the first parliamentary ombudsman was created in Alberta back in 1967, it was all about providing citizens with a readily available, accessible tool that didn't require a lawyer at your side to trigger an investigation if you thought the government had been unfair or done something improper.
All of my experience drives me to a point where we always have to work harder to ensure that both the systems we put in place and the processes don't become so complex and so time-intensive that we end up not providing the measure of service that Canadians are entitled to and that was envisaged when these laws were initially created and enacted.
It requires work on the part of commissioners, legislators, and people involved in these systems to keep asking themselves if they're being as accessible as they need be, and if they have processes and so on that make this relatively easy for Canadians to use. To the extent we fail to do that, we are failing to meet the purposes of both access to information legislation and privacy legislation.
With that, I'll get off my soapbox.