I think my response would be this. If you take the approach the CBA does—that Canadians have quasi-constitutional rights to have their privacy protected and to have access to government records and government information—then the focus needs to be on accessibility, and accessibility usually translates into a simpler process rather than a more complex one.
When we look at the kinds of complaints that come from different jurisdictions, it's often about delay. It is not so much that decisions of commissioners aren't respected—most times they are complied with, and that's true right across the board, as well as federally—but the issue tends to be one of delay. I think the proposal the Newfoundland committee came up with, which is embedded in the Newfoundland legislation, points a way to an expedited process that can reduce the delay by ensuring a more informal process.