Yes, I can speak from Ontario's experience. I think there are two instances at play here. One is an instance where an individual puts in a request that's overly broad, and I think these bring some [Technical difficulty—Editor] ability of an institution or government to charge a fee gives our mediators an opportunity to try to get the requester to scope the request down.
That's quite distinct from frivolous and vexatious requests. Similar to Quebec, Ontario does have a specific provision dealing with frivolous and vexatious requesters. An institution can declare a requester to be frivolous and vexatious, and we can either confirm that or not. Generally that [Technical difficulty—Editor] who puts in a large number of requests for the same information.
There are thankfully very rare circumstances where it's a matter of a requester who is not just abusing the system but abusing the staff who are operating the system. We have the ability to order and fashion a resolution or a solution for the institution and that may be limiting the person to one request a year or one open file or that they can only communicate by way of email, what have you. But I think it's a very valuable tool for us to have in those really rare circumstances where somebody may be abusing the system.