In any complaints-driven process, you're going to find out what's going on only when someone is angry enough to complain. So as the tip of the iceberg, certainly the free flow of health information has created a certain number of complaints. As it moves from private sector legislation to public sector legislation, people are really concerned about that and when they find out that people have access to that, they're motivated to complain.
Am I going to be as worried if my bowling alley has collected that information about me? Again, its ability to collect is at this point limited by the nature of the business and the technology and the resources that it can bring to bear. I think that's why you've seen the main complaints about these larger issues with these larger companies. They're simply more visible.