It's really hard to tell what would make institutions understand their obligations and the fact that it's important that they respect the law, that the requests must be responded to within a certain time, and that the orders of the commissioner must be complied with.
Who's responsible, ultimately? Is it the unit that's responding, the minister, the people between? It would be a difficult task to determine where it broke, but a penalty.... We don't have penalties under the act. The Commissioner of Official Languages was just provided with some penalties with his new act, so it's going to be interesting to see if that has an impact, but I would love to have performance objectives whereby maybe some people would be required to respect the obligations under the act.